Breakout Sessions – Tuesday 17th, 14:00 – 15:00

Predictive and Proactive Care – How is data being used to develop new models of care that anticipate, predict and reduce the risk of needing crisis and emergency care

Presentation 1 – Cost effective TECS to detect early signs of illness in care homes
John Cooling, Chairman, Whzan Telehealth

John will present information from the NHS Sunderland and NHS Isle of Wight models to improve patient safety and reduce NHS costs through effective monitoring of elderly people in their own homes and within care homes.

Presentation 2 – Using technology to move from reactive to proactive care within a forensic mental health setting
Mark Thorpe, Program Lead and Dr Panchu Xavier, Consultant Forensic Psychiatrist, Merseycare NHS Foundation Trust

Mersey Care NHS Foundation Trust was one of two successful test sites for The Health Foundation`s safety Measuring and Monitoring framework. The Framework highlighted three initiatives, one being the Dynamic Appraisal of Situational Aggression (In-Patient version). This risk assessment tool predicts the likelihood of aggression happening on wards over a 24 hour period.
The presentation today will identify how Mersey Care have come to use technology to improve the DASA`s effectiveness towards patient care delivery.

Presentation 3 – The future of Home Care Technologies
Rafi Zauer, Head of Marketing, Essence

We are facing a future where technology is a seamless extension of people’s lives, enabling enriching and shaping new experiences. At Essence we believe that by understanding the need today we can use technology to innovate tomorrow’s solutions.
In this session we would like to show the future of technology-based solutions that can be used innovatively to help the rapidly growing elderly population live independently and safely in their home while providing peace of mind to them and to their families


Action on the frontline: how putting people first is creating opportunities for TEC – Case studies and practical examples of how NHS, social care and housing organisations are redesigning services with service users and carers to realise the potential of TEC.

Presentation 1 – Transforming lives with person-centred software
Heather Cook, Client Services Director, Brain in Hand

Tina, 43, has autism, ADHD and epilepsy. Technology has helped her leave her home independently for the first time.
Learn how councils, housing projects and NHS services are using person-centred software to transform the lives of those with autism and mental health conditions, such as Tina, and reduce demands on carers and services.  Find out how arming people with Brain in Hand technology is helping people achieve their potential;  can free up support time; reduce demand on crisis services and save up to £4,500 to >£10,000 per person annually.

Presentation 2 – Overcoming inertia in the NHS to applying technology enabled healthcare services in practice
Dr Ruth Chambers OBE, Clinical lead TECS subprogramme, Staffordshire STP Digital workstream; Clinical chair Stoke-on-Trent CCG; Clinical lead LTC Network WMAHSN

Come and hear how we have tried to get NHS commissioners and providers (eg frontline teams) adopting relevant modes of technology enabled care services as ‘usual’ care. We have overcome many challenges and have success stories for the adoption of social media, Flo telehealth, apps, videoconsultation, Patient Online and other applications such as AliveCor.   There are challenges still but we’ve made real progress in a variety of healthcare settings with varied groups of patients

Presentation 3 – Encouraging carers to adopt beneficial technology
Charles Lowe, Managing Director, Digital Health & Care Alliance

This presentation will describe a one billion pound market waiting to be exploited by the UK health & care industry. On behalf of the Department of Health, Carers UK and DHACA have just completed researching how best to encourage carers to use technology to help them. During this work, they have identified the key – overcome-able – issue preventing carers from purchasing technology, and the main requirements that carers want from technology. All will be revealed!

Driving innovation through collaborations between businesses, academics, health professionals – and the Innovation Agency
Dr Liz Mear, CEO, Innovation Agency
Dr Julia Reynolds, Head of Programmes, Innovation Agency

Innovation Agency CEO Dr Liz Mear and Head of Programmes Dr Julia Reynolds will describe examples of innovations and collaborations which are transforming health care in the North West Coast. These include mobile tech to identify atrial fibrillation, a major cause of stroke; tech in the homes of people with chronic illnesses, to keep them out of hospital as part of an NHS England test bed; and the region’s four Global Digital Exemplar trusts.

Introducing the New Care Models benefits realisation model; a tool to help you steal with pride
Helen Arthur, Harnessing Technology Lead, New Care Models Programme at NHS England
Dr Victoria Betton, Director, mHabitat
Rachael Forbister, Telehealth Lead and Project Manager, NHS Sunderland CCG
Vicki Pollit, Senior Research Consultant, York Health Economics Consortium Ltd

A practical introduction to the New Care Models Benefits Realisation Tool and how you can put it into practice in your own locality. Participants will learn about some of the ways in which technology enabled care is being put to use to support new models of care, and get to grips with the benefits realisation tool designed to support local areas looking to implement their own TECs projects, to  evaluate options in regard to their expected return on investment and realised benefits.

mPower: A 5 year project supported by the European Union’s INTERREG VA Programme, to stimulate transformation in older people’s services in Ireland, Northern Ireland and Scotland
Morag Barrow, Service Development Manager, Scottish Centre for Telehealth and Telecare, NHS 24
Edel Odoherty, Deputy Chief Officer, Cooperation and Working Together (CAWT)

mPower aims to stimulate transformation in older people’s services in the Republic of Ireland, Northern Ireland and Scotland by enabling people to live well, safely and independently in their own homes, supported by a modernised infrastructure for healthy ageing. mPower will champion a preventative approach to care, supporting societal change by empowering more people to self manage their health and care issues in the community and alleviating pressures on primary care services.  This will include the development and deployment of Health &Wellbeing Plans supported by a Community Navigator role and the delivery of eHealth/technology enabled care interventions to 7,000 beneficiaries across the 3 jurisdictions.
The mPower project will target citizens in the 65+ age group. A single “cross border” service will operate to deliver care across Ireland, Northern Ireland and Scotland.
The service will deliver:
-A Community Navigator service that will undertake Home visits, coproducing 2500 Wellbeing action plans, focussing on prevention and self management.
-4500 episodes of eHealth interventions though the use of Home and Mobile Health monitoring, Digital Health and Wellbeing Services and Apps, and Video enabled care consultations.
In addition, the project will deliver an Improvement and Support Programme for project staff, community sector and primary care staff.  This will facilitate shared learning, service improvement and transformation to traditional medical models of care.

Analogue to Digital TEC: Avoiding disruption, exploiting the opportunities

A shift to packet-switched (digital IP) telecommunications is inevitable and already underway. The TEC community needs a plan of action to minimise disruption of services or risk to vulnerable individuals. Equally, the great opportunities presented by a digital world of TEC cannot be missed, where emergent technology opens up a world of opportunity for consumer-driven services, where access to richer data aims to support personalised and integrated care; Health, safety and security, but also isolation and loneliness can be targeted with the right technology linked to the right resources and community networks. It is likely that best practice and regulation will need to evolve to preserve the dependability of life-critical services whilst exploiting emergent technology. Furthermore, the costs of shifting to digital could be significant, and we need to demonstrate that the investment is worth making.

Session Introduction – Analogue to Digital TEC: Avoiding disruption, exploiting the opportunities
Steve Sadler, Associate – Technology Strategist, TSA

Presentation 1 – BT’s digital voice transformation programme
Gordon Cannon, Head of all IP migration, BT Group

Presentation 2 – A Life-Changing Decision
Tom Morton, CEO, Communicare247 Ltd

Presentation 3 – Mitigating the risks of next generation digital networks
Carl Atkey, Chief Technical Officer, Appello