The theme for ITEC 2019 isCitizen Powered Communities, and over duration of the conference we will put our citizens at the heart of what we are striving to achieve. Content will be focused on outcomes for Citizens based round this theme in the form of keynote plenary presentations, breakout session presentations and presentations from our innovation stage.
We have subdivided the theme in to the following four area to allow delegates to choose focused content that that have a particular interest in.
Citizen Powered Service Quality & Improvement: Quality standards are important in all industries, more so when the services and products being provided affect the lives of individuals. The emphasis has changed to integrated services that improves the citizen experience. This shift has given service providers an opportunity to re-examine and improve their organisation’s citizen centred focus.
Citizen Powered Proactive services: Proactive services are being redesigned and commissioned to be more person-centred and outcomes focused. Offering better support for carers and families, as well as positioning the right care at the right time for more cost-effective delivery of social care and health services. Services are considering their workforce as a key priority, empowering their workforces and the consumers. Prevention and early intervention needs to be a key driver for sustainable services, giving citizens the opportunity to take an active role in their own health and care.
Citizen Powered Technological enablement: Hear the latest guidance on the transition to digital, what challenges the sector is facing and how TSA will support the industry to overcome them. We will investigate progress that is being made and explore both the opportunities and challenges in capturing and safely managing data. We will consider the threat of cyber-attacks and what standards are in place to support you in a successful migration to Digital.
Citizen Powered Markets: Hear how the adoption landscape for TEC in the UK remains complex and challenging. There is an increased emphasis on the population’s wellbeing and supporting people to better self-manage their health conditions, which has led to improved signposting and access to services, and a wider variety of technologies being available. We need to continue to stimulate the interest in the contribution that both specialist and everyday technologies can make.
All attendees have the opportunity to contribute to the 2019 programme by submitting a presentation proposal via the Call For Papers scheme.