Day 4: The Personalisation of Health and Care Through Proactive and Preventative Service Delivery

On Day Four The Personalisation of Health and Care Through Proactive and Preventative Service Delivery we look at the impact on community of proactive and preventative care enabled by technology around personalisation, choice and control. How we can achieve a more cohesive health delivery through remote monitoring and virtual wards.

By the end of today’s programming you’ll have a clear understanding that COVID-19 did more than accelerate uptake and awareness of technology as an enabler, but that telehealth, telecare and technology enabled care is Health and is Community Based Health. Today is our call to the health sector for further collaboration, dissemination and joined-up delivery with Social Care.

09:15 – 11:15, Morning Plenary, Main Auditorium

The Personalisation of Health and Care Through Proactive and Preventative Service Delivery

Daily Welcome

  • Alyson Scurfield, Chief Executive, TSA

A welcome from our Chair

  • Sir David Pearson CBE, Chair of TEC Quality

Keynote Speech  

  • Caroline Lamb, Chief Executive of NHS Scotland and Director General for Health and Social Care in Scottish Government

Harnessing the beneficial changes resulting from the COVID-19 pandemic to accelerate the scale and spread of digitally enabled care and support @home

  • Tim Straughan, Director of NHS @home at NHS England & NHS Improvement

Is there a different way of doing things? 

  • Jane Townson, Chief Executive, UKHCA

How linking people’s records via social care will allow care homes to give a person-centred service

  • Professor Martin Green OBE, Chief Executive, Care England

Supporting the digital patient

  • Liz Ashall-Payne, Founding CEO, ORCHA

Panel Session: Chaired by Sir David Pearson CBE, Chair of TEC Quality

Panelists Include: 

  • Breid O’Brien, Deputy Director for Digital Health, NHSX
  • Professor George Crooks OBE, Chief Executive Officer at Digital Health and Care Institute
  • Liz Ashall-Payne, Co-Founder and CEO, ORCHA

Session Summary and a look ahead to the rest of the day

  • Sir David Pearson CBE, Chair of TEC Quality

11:15 – 12:30, Exhibitor Showcase

Dedicated time for attendees to explore the virtual exhibition stands

12:30 – 13:15, Lunch Break and Networking

13:15 – 14:30, Exhibitor Showcase

Dedicated time for attendees to explore the virtual exhibition stands

14:30 – 15:30, Parallel Session 1, Main Auditorium
International Better Practice Exemplars

Session Chair: Dr. Rafael Bengoa, Co-director, The Institute for Health & Strategy in Bilbao, Spain

Presentation 1: How self-managed teams enable personalised preventative health care: the Buurtzorg story – Brendan Martin, MD, Buurtzorg Britain and Ireland

The success and growth of Buurtzorg Nederland has shown how self-managed neighbourhood teams, if properly enabled, supported and trusted, can provide truly personalised and preventative health care. You will hear how and why Buurtzorg has grown from one start-up team in 2007 to more than 900 teams today, and what has been learnt about the challenges of achieving such a transformation in Britain.

Presentation 2: Challenges with digital transformation and aging population in Sweden – Marcus Ternstedt, CDO, Sensapp AB

An aging population in the world creates new challenges for welfare. Fewer resources will provide care and nursing to more and more needy people.

Lifestyle-related diseases such as dementia and cardiovascular disease increase as we age – a situation that requires new innovations.

Will present one of our projects we do together with municipality of Uddevalla and organization SKR (Swedish Municipalities and Region) to meet the challenges of future.

Presentation 3: User friendly remote user monitoring drives better care outcomes, more engaged Carers and improved bottom line.  Connected Health and PacSana pilot with the South East Care Trust in Belfast – Ryan Williams, Director/Founder Connected Health Group UK, Connected Health

In January 2020 Connected Health and PacSana partnered to deliver a remote monitoring solution to support service users of the South East Care Trust.  Using PacSana real-time remote monitoring solution, Carers review daily, weekly and monthly reports that show;

  • Evidence of care needs
  • Changes in patterns that are indicative of evolving care needs, change in activity or sleep patterns
  • Sudden changes in patient status requiring more immediate attention, wandering

14:30 – 15:30, Parallel Session 2, Innovation Stage
Integrated Care Systems – the opportunity for TECS

2021 will see every area of England covered by an Integrated Care System. What challenges and opportunities does this present for the TEC sector? How can technology help the NHS, local authorities and the third sector to deliver better, more integrated and preventative care, and support the aims of the recent Health & Social Care White Paper?

Session Chair: Alyson Scurfield, Chief Executive, TSA

Presentation 1: Reflections on the recent Integration and Innovation White Paper – Sir David Pearson CBE, Chair of TEC Quality

The recent White Paper sets out the government’s ambition to make the health and care system fit for the future by reducing bureaucracy, and making care more accountable, collaborative and equitable. This section will examine the key points of the Paper, and how new legislation may change the way we think about delivering care.

Presentation 2: ICSs and their impact on care delivery – Dr Andy Haynes, ICS Executive Lead, Nottingham and Nottinghamshire Integrated Care System

This session explores the ways ICSs will improve the delivery of public health and social care, and the role of data and technology in facilitating collaboration between the NHS and local government in order to improve the health and wellbeing of citizens at a local level.

Presentation 3: Shaping the future: the role of TECS in Population Health Management – Stefan Coote, Head of Solutions – Innovation, Tunstall Healthcare

Population Health is an approach that aims to improve physical and mental health outcomes, promote wellbeing and reduce health inequalities. Technology and data have a clear role to play in designing new, proactive models of care which meet today’s needs and anticipate tomorrow’s. What opportunities does this present for TEC services?

14:30 – 15:30, Parallel Session 3, Breakout Theatre
Life Better in digital

We will be exploring the benefits of life better in digital with speakers across health, housing and social care. This informative and fast paced session will consider the advantages and best practice that technology-enabled care offers in a digital world with a light-hearted entertaining twist, it’s a one off, not to be missed extravaganza!

Presenters Include:

  • Chris Dodd, CEO Legrand Assisted Living and Healthcare
  • Jeremy Porteus, Chief Executive Officer, Housing LIN
  • Arturo Perez-Kramer, Sales & Marketing Director/Deputy CEO, Legrand Assisted Living and Healthcare
  • Maureen Holmes, Business Development Manager, Legrand Assisted Living and Healthcare
  • Aaron Edwards, Implementation and Delivery Manager, Telecare Cardiff, Cardiff Council & Senior Project Manager, TEC Cymru, Aneurin Bevan Health Board.

15:30 – 15:45, Comfort Break

15:45 – 16:45, Parallel Session 1, Main Auditorium
Technology Enabled Care in Sunderland – the Vision and the Value to our Residents

As part of its smart city initiative, Sunderland has given a commitment to becoming a healthy city in which residents have the same opportunities and life chances, living longer, healthier and more independent lives. Technology enabled care plays a key role in the delivery of this vision.

In this session, health, education and social care partners describe their journey to achieve the integration of assistive technology in innovative, responsive care planning, sharing new and exciting projects and providing an opportunity to hear from residents who describe the difference this new way of working has made to their lives.

Presenters include

  • Emma Anderson, Head of Therapies/Deputy Chief Operating Officer, Sunderland City Council/Sunderland Care and Support
  • Dave Young, Deputy Business Development and Resilience Manager, Sunderland City Council
  • Chris Breed, Assistive Technology Development Manager, Sunderland Care and Support
  • Linsey Proud, Occupational Therapy Senior Practitioner, Sunderland City Council
  • Adam Remmer, Charge Nurse, Sunderland and South Tyneside NHS Foundation Trust
  • Alison Watson, Registered Service Manager, Sunderland Care and Support
  • Andy Paterson, Registered Service Manager, Sunderland Care and Support
  • Claire Cunningham, Occupational Therapy Senior Practitioner, Sunderland City Council
  • Paul Raine, Installation Assistant, Sunderland Care and Support
  • Nicola Gillies, Occupational Therapist, Sunderland City Council
  • Angela Porritt, Community Rehabilitation Team Manager, Sunderland City Council
  • Nina Bedding, Senior Lecturer Occupational Therapy, Sunderland University
  • Student Courtney Pratt, Sunderland University
  • Lynne Jones, Team Leader, Sunderland Care and Support

15:45 – 16:45, Parallel Session 2, Innovation Stage
Digital Health and Wellbeing during COVID – a Northern Ireland Perspective

This session Chaired by Jonathan Wallace, Professor of Innovation at Ulster University and longstanding TSA ITEC Awards judge, will showcase the leading-edge digital innovation and good practice exemplars from the local health authority, industry as well as award-winning academic collaborative research undertaken in Northern Ireland to address the impact of COVID, lockdown and social isolation on its citizens, service users and their carers.

Session Chair: Professor Jonathan Wallace, Professor of Innovation, Ulster University

Presentation 1:
Catching the Wave – Dan West, Chief Digital Information Officer for Health and Care in Northern Ireland, Department of Health Northern Ireland

Dan will showcase how digital has enabled Health and Social Care during the COVID-19 pandemic, highlight some of the barriers to the new ways of working and discuss the key steps the Health and Social Care system in Northern Ireland can take to ensure the success of digital transformation.

Presentation 2:
Digital Mental Health & Wellbeing – Chatbots, Apps and AI – Dr Raymond Bond, Reader in Data Analytics, Ulster University

Distinguished Research Fellow and Reader in Data Analytics at Ulster, Dr Raymond Bond will showcase Ulster’s research projects related to digital mental health, including data science research showing the impact COVID has had on a helpline and how chatbots and digital interventions can be used during social distancing, isolation and lockdowns to support Mental Health and Wellbeing. The presentation will also detail the opportunities and challenges in designing digital mental health interventions.

Presentation 3:
“How are you today?” – Kevin McSorley, Head of Radius Connect 24

Kevin Mc Sorley, Head of Radius Connect 24 and longstanding TSA Board Member, will outline the simple low cost yet high value service innovation, including outbound calling services, undertaken by Radius Connect 24 within Northern Ireland to address the needs of service users and their carers during the COVID pandemic and the lockdowns.


Conference programme by day:

Day 1 – 22 March          Day 2 – 23 March          Day 3 – 24 March         Day 4 – 25 March