Day 4: The Personalisation of Health and Care Through Proactive and Preventative Service Delivery

On Day Four The Personalisation of Health and Care Through Proactive and Preventative Service Delivery we look at the impact on community of proactive and preventative care enabled by technology around personalisation, choice and control. How we can achieve a more cohesive health delivery through remote monitoring and virtual wards.

Hear directly from Liverpool who will talk about the success of their virtual wards during the pandemic and how they took it from concept stage to actualisation based on some of the key enablers from the Proactive and Preventative Care Model, a health tool specifically designed by TSA to deliver proactive and preventative services back into the community.

By the end of today’s programming you’ll have a clear understanding that COVID-19 did more than accelerate uptake and awareness of technology as an enabler, but that telehealth, telecare and technology enabled care is Health and is Community Based Health. Today is our call to the health sector for further collaboration, dissemination and joined-up delivery with Social Care.

09:15 – 11:15, Morning Plenary, Main Auditorium

A welcome from our Chair

  • Sir David Pearson CBE, Chair of TEC Quality

Keynote Speech

  • Matt Hancock, Secretary of State for Health and Social Care – Invited

Presenters Include 

  • Jeane Freeman, Cabinet Secretary for Health and Sport, Scottish Government – Invited
  • Tim Vaughan, Director of NHS @home at NHS England & NHS Improvement
  • Liz Ashall-Payne, Co-Founder and CEO, ORCHA
  • Professor Martin Green OBE, Chief Executive, Care England
  • Jane Townson, Chief Executive, UKHCA
  • Breid O’Brien, Deputy Director for Digital Health, NHSX
  • Professor George Crooks OBE, Chief Executive Officer at Digital Health and Care Institute
  • Rhian Dawson, Interim Head of Integrated Services at Carmarthenshire County Council & Hywel Dda University Health Board

11:15 – 12:30, Exhibitor Showcase

Dedicated time for attendees to explore the virtual exhibition stands

12:30 – 13:15, Lunch Break and Networking

13:15 – 14:30, Exhibitor Showcase

Dedicated time for attendees to explore the virtual exhibition stands

14:30 – 15:30, Parallel Session 1, Main Auditorium
International Best Practice Exemplars

Session Chair: Dr. Rafael Bengoa, Co-director, The Institute for Health & Strategy in Bilbao, Spain

14:30 – 15:30, Parallel Session 2, Innovation Stage
Innovation Stage session

Presentations to be confirmed

14:30 – 15:30, Parallel Session 3, Breakout Theatre

Presentation Supported By Legrand Assisted Living and Healthcare

15:30 – 15:45, Comfort Break

15:45 – 16:45, Parallel Session 1, Main Auditorium

Presentations to be confirmed

15:45 – 16:45, Parallel Session 2, Innovation Stage
Digital Health and Wellbeing during COVID – a Northern Ireland Perspective

This panel session Chaired by Jonathan Wallace, Professor of Innovation at Ulster University and longstanding TSA ITEC Awards judge, will showcase the leading-edge digital innovation and good practice exemplars from the local health authority, industry as well as award-winning academic collaborative research undertaken in Northern Ireland to address the impact of COVID, lockdown and social isolation on its citizens, service users and their carers.

Session Chair: Professor Jonathan Wallace, Professor of Innovation, Ulster University

Presentation 1:
Catching the Wave – Dan West, Chief Digital Information Officer for Health and Care in Northern Ireland, Department of Health Northern Ireland

Dan will showcase how digital has enabled Health and Social Care during the COVID-19 pandemic, highlight some of the barriers to the new ways of working and discuss the key steps the Health and Social Care system in Northern Ireland can take to ensure the success of digital transformation.

Presentation 2:
Digital Mental Health & Wellbeing – Chatbots, Apps and AI – Dr Raymond Bond, Reader in Data Analytics, Ulster University

Distinguished Research Fellow and Reader in Data Analytics at Ulster, Dr Raymond Bond will showcase Ulster’s research projects related to digital mental health, including data science research showing the impact COVID has had on a helpline and how chatbots and digital interventions can be used during social distancing, isolation and lockdowns to support Mental Health and Wellbeing. The presentation will also detail the opportunities and challenges in designing digital mental health interventions.

Presentation 3:
“How are you today?” – Kevin McSorley, Head of Radius Connect 24

Kevin Mc Sorley, Head of Radius Connect 24 and longstanding TSA Board Member, will outline the simple low cost yet high value service innovation, including outbound calling services, undertaken by Radius Connect 24 within Northern Ireland to address the needs of service users and their carers during the COVID pandemic and the lockdowns.

15:45 – 16:45, Parallel Session 3, Breakout Theatre
Stronger together – Emergency services and TEC providers working together to enrich the lives of people

Session Chair: Kelly Miller, Head of Assistive Technology and Programmes, Sanctuary 365

Presenters include:

Carol Weir, Northern Allicance
Steven Sholes, North West Ambulance Service
Gill Atkey, Monitoring Services Director, Appello
Rachael Forbister, Head of TEC Quality


Conference programme by day:

Day 1 – 22 March          Day 2 – 23 March          Day 3 – 24 March         Day 4 – 25 March