Exhibitor T’s & C’s

TSA Terms and Conditions of Business: Exhibitors

In these conditions, the Customer shall mean the person or body on whose behalf an order for goods or services has been placed.

By filling in a booking form you consent to TSA processing any personal data arising as a result of this application for the purpose of administration of the conference and exhibition. If there are any objections please forward in writing to the address below.

Payment of invoices issued by the Association

Unless a trade account facility is agreed, payment for all goods and services shall be payable with the order or against a pro-forma invoice.

Where a trade account facility is made available, TSA’s normal trading terms are payment within 30 days from the invoice date, unless agreed otherwise in writing.

TSA is a “small company” as defined by The Late Payment of Commercial Debts (Interest) Act 1998. It will use the powers given to it under these Regulations to impose and collect interest penalties on overdue payments. Any such interest penalties will be calculated at 8% over the Bank of England Base Rate.

TSA will allocate all payments received in the following order of priority: payment of any interest accrued on outstanding debts before payment of the principal of debts, starting with the oldest debt.

Goods are not tested or sold as fit for any particular purpose and any term warranty or condition express or implied or statutory to the contrary is excluded.

Under no circumstances shall TSA’s liability (in contract, tort or otherwise) to the Customer arising under, out of or in connection with this contract or the goods supplied hereunder exceed the invoice price of the particular goods concerned.

TSA shall be under no liability for loss, damage or delay however arising caused by circumstances outside its control.

The title to any goods supplied by TSA remains with TSA until the debt and any late payment penalty has been paid in full. The Customer agrees that, prior to the payment of the whole price of any goods, TSA may enter upon the Customer’s premises and remove the goods there from and that prior to such payment the Customer shall keep the goods separate and identifiable for this purpose.

All terms expressed or implied relating to the quality of goods are warranties only the breach of which gives no right to reject the goods or terminate the contract in any circumstances whatever.

All prices quoted are exclusive of VAT where applicable.

TSA will not issue receipts for payments made by cheque or bank transfer except in response to an explicit request.

Where these terms and conditions in any way conflict with any terms on which the Customer has purported to purchase the goods, then the provisions of any such terms of the Customer shall be deemed to be ineffective to the extent that they are inconsistent herewith.

Any provision herein set out shall, to the extent it would by virtue of the Unfair Contract terms Act 1977 or similar enacted Legislation, Regulations or Directives, be of no effect against a person dealing as a consumer, not apply in respect of a sale to a person so dealing.

Events organised by the Association

These terms cover the administration and refund arrangements for all events, conferences, seminars and training courses organised by the Association. They are in addition to any terms covering payment for goods and services.

Places are reserved on behalf of the Customer making the booking, substitutions of named individuals are welcome at any time.

Places can only be reserved against a completed booking form and a written order received by TSA.

Payment for delegate places must be received prior to the commencement of the event to which they apply. For Customers with an established good credit record with TSA, a signed official order may be accepted in lieu of receipt of payment.

TSA reserve the right to cancel, or reschedule, an event due to low response, or other circumstances outside its control.

Exhibition floor plans are subject to change.

Cancellation Policy

A cooling off period of seven (7) days is given for any exhibition stand booking, after which full payment is due.

Cancellation of any exhibitor booking must be notified to TSA in writing.

After the cooling off period if a cancellation is made, there will be no refund available.

Payment for exhibitor places must be received prior to the commencement of the event to which they apply.

Cancellations for additional exhibitor personnel bookings made ninety (90) days or more prior to the date of the event will receive a full refund, less a 20% administration fee.

Cancellations for additional exhibitor personnel made eighty nine (89) days or less prior to the event will receive no refund.

Substitutions from the same organisation and at the same invoice address can be made by providing TSA with written notice of the name of the original attendee, and the name of the substitute.

Joining Instructions

Exhibitor Manuals and joining instructions will normally be sent to all exhibitors at least two weeks prior to the event to which they refer. If you do not receive details by this time, you should contact TSA to request confirmation of your status.