Explore our Conference Programme
Day 1
Monday, March 18th, 2024
Day 2
Tuesday, March 19th, 2024
09:00 - 17:00
Open for Registration, Exhibition Stand Viewing and Networking
10:00 - 11:15
Opening Plenary
Unlocking Personalised Outcomes
We are experiencing major changes in health and care, where virtual or technology-enabled care are increasingly seen as essential components of modern service delivery. The strategic perspective across the UK is now one that places a strong emphasis on placing individuals at the forefront of all healthcare, housing, and social care reforms. The views and opinions of people with lived experience and collaborative working is at the heart of our efforts. In this session, we are introducing our Green Paper titled “What do people want from technology-enablement of care, and how can the benefits be delivered?” Within the paper, the shift towards effective, proactive models of care is being examined.
Session Chair: Rt Hon Prof Paul Burstow
11:15 - 11:45
Refreshment Break
11:35 - 12:45
Innovation Stage
What do people want from technology-enablement of care, and how can the benefits be delivered?
TSA’s Chief Executive, Alyson Scurfield, explores the benefits of co-production and lived experience in assessing the true needs of people using TEC, and how this insight can be used to inform future development and planning. She will also outline how these benefits can be delivered in real world scenarios.
Session Chair: Alyson Scurfield
11:45 - 12:30
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
The Proactive & Preventative Care Model – from guidance to go-live
ZONE 2: Knowledge & Networking
Confidence in Mobile – The Best Practice Forum
Click for further information
12:30 - 13:30
Lunch Break
13:00 - 13:50
Innovation Stage
Technology for our Ageing Population: Panel for Innovation (TAPPI)
The TAPPI framework is a new development in co-production of services, training for workforce and setting standards. This framework aims to improve services by collaborating with service users, provide training to workforce and establish standards to ensure high-quality services. Hear the latest from the TAPPI project in this session.
Session Chair: Professor Roy Sandbach OBE
13:00 - 13:45
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Unlocking the Power of Data Integration in Technology Enabled Care
ZONE 2: Knowledge & Networking
The Analogue To Digital Switch – Grouped Living Roadmap
Click for further information
14:00 - 15:15
Plenary
Integration in Action
This session will delve deeper in to the future of health and care and will look at the formation of the Integrated Care System health and care plan in more detail. A panel debate will focus on how to strengthen safe, quality services within the NHS Long Term Plan and how to build in resilience for future winter pressures on TEC monitoring and urgent response services. There will be information on how cross-collaboration and integration mitigates these risks by utilising new mandated referral pathways to reduce demand on 999 services and enhance community based services. The session will outline real-world successes using these referral pathways to reduce demand on 999 services and enhance community based services.
Session Chair: Rt Hon Prof Paul Burstow
14:15 - 15:15
Innovation Stage
The Analogue To Digital Switch – Exploring the issues faced and how to resolve them
Session Chair: Sam Watkins
15:15 - 15:45
Refreshment Break
15:45 - 16:45
Innovation Stage
Mainstreaming Community Based Universal Response
Following a winter of unprecedented challenges to services due to recent ambulance strikes and NHS pressures, the need for integrating health, care and housing services has become urgent. This session will cover key developments in terms of NHS mandating the use of QSF certified TEC Services, and how we support TEC providers to triage and work with ambulance services and integrated care systems.
Session Chair: Alyson Scurfield
16:00 - 16:45
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Family networks & Informal Carers
ZONE 2: Knowledge & Networking
A blessing and a curse?
Co-producing the introduction of assistive technology in later life housing schemes.
Click for further information
Main Auditorium
Innovation Stage
Knowledge and Networking
09:00 - 17:00
10:00 - 11:15
Opening Plenary
Unlocking Personalised Outcomes
We are experiencing major changes in health and care, where virtual or technology-enabled care are increasingly seen as essential components of modern service delivery. The strategic perspective across the UK is now one that places a strong emphasis on placing individuals at the forefront of all healthcare, housing, and social care reforms. The views and opinions of people with lived experience and collaborative working is at the heart of our efforts. In this session, we are introducing our Green Paper titled “What do people want from technology-enablement of care, and how can the benefits be delivered?” Within the paper, the shift towards effective, proactive models of care is being examined.
Session Chair: Rt Hon Prof Paul Burstow
11:15 - 11:45
11:35 - 12:45
Innovation Stage
What do people want from technology-enablement of care, and how can the benefits be delivered?
TSA’s Chief Executive, Alyson Scurfield, explores the benefits of co-production and lived experience in assessing the true needs of people using TEC, and how this insight can be used to inform future development and planning. She will also outline how these benefits can be delivered in real world scenarios.
Session Chair: Alyson Scurfield
11:45 - 12:30
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
The Proactive & Preventative Care Model – from guidance to go-live
ZONE 2: Knowledge & Networking
Confidence in Mobile – The Best Practice Forum
Click for further information
12:30 - 13:30
13:00 - 13:50
Innovation Stage
Technology for our Ageing Population: Panel for Innovation (TAPPI)
The TAPPI framework is a new development in co-production of services, training for workforce and setting standards. This framework aims to improve services by collaborating with service users, provide training to workforce and establish standards to ensure high-quality services. Hear the latest from the TAPPI project in this session.
Session Chair: Professor Roy Sandbach OBE
13:00 - 13:45
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Unlocking the Power of Data Integration in Technology Enabled Care
ZONE 2: Knowledge & Networking
The Analogue To Digital Switch – Grouped Living Roadmap
Click for further information
14:00 - 15:15
Plenary
Integration in Action
This session will delve deeper in to the future of health and care and will look at the formation of the Integrated Care System health and care plan in more detail. A panel debate will focus on how to strengthen safe, quality services within the NHS Long Term Plan and how to build in resilience for future winter pressures on TEC monitoring and urgent response services. There will be information on how cross-collaboration and integration mitigates these risks by utilising new mandated referral pathways to reduce demand on 999 services and enhance community based services. The session will outline real-world successes using these referral pathways to reduce demand on 999 services and enhance community based services.
Session Chair: Rt Hon Prof Paul Burstow
14:15 - 15:15
Innovation Stage
The Analogue To Digital Switch – Exploring the issues faced and how to resolve them
Session Chair: Sam Watkins
15:15 - 15:45
15:45 - 16:45
Innovation Stage
Mainstreaming Community Based Universal Response
Following a winter of unprecedented challenges to services due to recent ambulance strikes and NHS pressures, the need for integrating health, care and housing services has become urgent. This session will cover key developments in terms of NHS mandating the use of QSF certified TEC Services, and how we support TEC providers to triage and work with ambulance services and integrated care systems.
Session Chair: Alyson Scurfield
16:00 - 16:45
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Family networks & Informal Carers
ZONE 2: Knowledge & Networking
A blessing and a curse?
Co-producing the introduction of assistive technology in later life housing schemes.
Click for further information
08:30 - 16:30
Open for Registration, Exhibition Stand Viewing and Networking
09:30 - 10:30
Innovation Stage
Tomorrows Workforce
This session explores the importance of valuing and investing in our people as the principal asset for building strong workforces and partnerships in the rapidly advancing field of technology-enabled care. You will hear insights on how to develop and retain top talent, foster a culture of collaboration and innovation, and create mutually beneficial partnerships that drive growth and success. Attendees will learn practical strategies for creating a sustainable and competitive advantage in the technology-enabled care industry through the power of people.
Session Chair: Fiona Brown
10:30 - 11:00
Refreshment Break
11:00 - 12:15
Plenary
Tomorrow’s World
Unlock the art of the possible with ‘Tomorrow’s World’, exploring how technology advancements will shape the future of Technology Enabled Care. We will dive into how data-driven technology is key to driving innovation and improving patient outcomes. Learn about the latest advancements in areas such as digital health and AI, and how they are transforming the way that care is delivered.
Session Chair: Rt Hon Prof Paul Burstow
11:00 - 11:45
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
The Effective TEC Responder Service
ZONE 2: Knowledge & Networking
The Analogue To Digital Switch –The rise of Alarm Receiving Centres as a Service
Click for further information
12:15 - 13:15
Lunch Break
12:30 - 13:15
Innovation Stage
Reimagining Home Care
This session dives into homecare, looking at where are now, recent and upcoming changes, and ambitions for the future. The session will explore how the homecare environment is evolving as systems become increasingly integrated, whilst evaluating the impact this has on the wider sector, including new possibilities arising out of it.
You will hear the speakers contextualise the discussion within their own areas, showing the possibilities of connected care enabled through strong data strategies, partnerships between Health and Care, coproduction, and outcomes focussed frameworks. The session will explore the role of technology within all of this, whilst keeping a keen focus on improving outcomes, security, and safety for everyone involved.
Session Chair: Jane Townson
12:40 - 13:25
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Delivering prevention via analogue alarm data
ZONE 2: Knowledge & Networking
You must answer these three killer questions to mainstream TEC
Click for further information
13:45 - 14:45
Innovation Stage
Placing power in the hands of people and communities
How can new and emerging technology be harnessed and co-designed to place power in the hands of people and communities to build better lives and places to live them?
In this session, we’ll be exploring the role of digital technology and AI to put power into the hands of people and communities to support everyone to live well in our society as more and more of us have cause to draw on care or support to do so.
Session Chair: Ewan King
13:45 - 14:30
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Making insight-driven, preventative, and personalised outcomes a reality
ZONE 2: Knowledge & Networking
The future of falls management
Click for further information
14:45 - 15:15
Refreshment Break
15:05 - 16:00
Innovation Stage
Challenges and Opportunities for Technology Enabled Care
This session and panel discussion will identify the short, medium and long-term risks to the TEC sector with mitigating actions to ensure the future of TEC services. Hear about the Special Interest Group driving this agenda with reveal of a suite of tools to support you on your Risk, Data and Digital journey as well as the integration of risk management into the Quality Standards Framework to drive quality and safety.
Session Chair: Steve Gates
15:05 - 15:50
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Embedding enabling solutions across LD and Autism
ZONE 2: Knowledge & Networking
The building blocks to growing your customer base
Click for further information
Main Auditorium
Innovation Stage
Knowledge and Networking
08:30 - 16:30
09:30 - 10:30
Innovation Stage
Tomorrows Workforce
This session explores the importance of valuing and investing in our people as the principal asset for building strong workforces and partnerships in the rapidly advancing field of technology-enabled care. You will hear insights on how to develop and retain top talent, foster a culture of collaboration and innovation, and create mutually beneficial partnerships that drive growth and success. Attendees will learn practical strategies for creating a sustainable and competitive advantage in the technology-enabled care industry through the power of people.
Session Chair: Fiona Brown
10:30 - 11:00
11:00 - 12:15
Plenary
Tomorrow’s World
Unlock the art of the possible with ‘Tomorrow’s World’, exploring how technology advancements will shape the future of Technology Enabled Care. We will dive into how data-driven technology is key to driving innovation and improving patient outcomes. Learn about the latest advancements in areas such as digital health and AI, and how they are transforming the way that care is delivered.
Session Chair: Rt Hon Prof Paul Burstow
11:00 - 11:45
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
The Effective TEC Responder Service
ZONE 2: Knowledge & Networking
The Analogue To Digital Switch –The rise of Alarm Receiving Centres as a Service
Click for further information
12:15 - 13:15
12:30 - 13:15
Innovation Stage
Reimagining Home Care
This session dives into homecare, looking at where are now, recent and upcoming changes, and ambitions for the future. The session will explore how the homecare environment is evolving as systems become increasingly integrated, whilst evaluating the impact this has on the wider sector, including new possibilities arising out of it.
You will hear the speakers contextualise the discussion within their own areas, showing the possibilities of connected care enabled through strong data strategies, partnerships between Health and Care, coproduction, and outcomes focussed frameworks. The session will explore the role of technology within all of this, whilst keeping a keen focus on improving outcomes, security, and safety for everyone involved.
Session Chair: Jane Townson
12:40 - 13:25
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Delivering prevention via analogue alarm data
ZONE 2: Knowledge & Networking
You must answer these three killer questions to mainstream TEC
Click for further information
13:45 - 14:45
Innovation Stage
Placing power in the hands of people and communities
How can new and emerging technology be harnessed and co-designed to place power in the hands of people and communities to build better lives and places to live them?
In this session, we’ll be exploring the role of digital technology and AI to put power into the hands of people and communities to support everyone to live well in our society as more and more of us have cause to draw on care or support to do so.
Session Chair: Ewan King
13:45 - 14:30
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Making insight-driven, preventative, and personalised outcomes a reality
ZONE 2: Knowledge & Networking
The future of falls management
Click for further information
14:45 - 15:15
15:05 - 16:00
Innovation Stage
Challenges and Opportunities for Technology Enabled Care
This session and panel discussion will identify the short, medium and long-term risks to the TEC sector with mitigating actions to ensure the future of TEC services. Hear about the Special Interest Group driving this agenda with reveal of a suite of tools to support you on your Risk, Data and Digital journey as well as the integration of risk management into the Quality Standards Framework to drive quality and safety.
Session Chair: Steve Gates
15:05 - 15:50
Knowledge and Networking Session
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Embedding enabling solutions across LD and Autism
ZONE 2: Knowledge & Networking
The building blocks to growing your customer base
Click for further information
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