Monday, March 18th, 2024
Tuesday, March 19th, 2024
View 3 streams of content and presentation below >> Main Auditorium, Innovation Stage, Knowledge & Networking
Click on each session to view details and speaker information, which will help you navigate and plan your time with us at ITEC
Empowering People’s Lives
This session explores how Technology Enabled Care can revolutionise the way we live, offering unprecedented opportunities for personalisation and empowerment. The groundbreaking and highly anticipated TEC Action Alliance Action Paper and the inaugural State of the Sector Report will be unveiled in this session, and both will give important context for many sessions across ITEC 2024 and valuable insight into the TEC sector as a whole.
Click for further Information
Empowering People’s Lives
This session explores how Technology Enabled Care can revolutionise the way we live, offering unprecedented opportunities for personalisation and empowerment. The groundbreaking and highly anticipated TEC Action Alliance Action Paper and the inaugural State of the Sector Report will be unveiled in this session, and both will give important context for many sessions across ITEC 2024 and valuable insight into the TEC sector as a whole. With a focus on understanding and adoption, we’ll discuss how adopting a common language for TEC solutions can demystify technology for both consumers and those in the TEC sector, ensuring that people are equipped to choose services that enhance their lives effectively. Through co-production and addressing barriers to scale, this session aims to showcase how TEC can be structured to work seamlessly across different technologies, supporting the health & care workforce and providing a holistic view of the individual and thereby empowering people to lead better, more independent lives.
Implementing TEC so we can all live good lives
This segment delves deeper into the TEC Action Alliance Action Paper, looking into the practicalities of implementing TEC in a way that everyone benefits from living good lives. We’ll explore strategies for overcoming the digital skills gap among care recipients and their support networks, ensuring that TEC services are accessible and user-friendly.
Click for further Information
Implementing TEC so we can all live good lives
This segment delves deeper into the TEC Action Alliance Action Paper, looking into the practicalities of implementing TEC in a way that everyone benefits from living good lives. We’ll explore strategies for overcoming the digital skills gap among care recipients and their support networks, ensuring that TEC services are accessible and user-friendly. By addressing the need for integrated service provision, we’ll discuss how pre-care and primary care services can be a pivotal point for signposting TEC, ensuring early adoption and support. Highlighting the importance of co-production through to robust evaluation, this session aims to illustrate how understanding users’ needs can lead to the delivery of optimal TEC services that genuinely improve lives.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Get certified to the Enovation UMO Partner Programme!
Click for further information
ZONE 2: Knowledge & Networking
Technology Enabled Care: A fresh approach to delivering transformative care
Click for further information
ZONE 1: Knowledge & Networking
Get certified to the Enovation UMO Partner Programme!
Over 300 TEC devices from 200 manufacturers have already been certified through the Enovation partner programme, ensuring high quality interoperability between Technology Enabled Care (TEC) equipment and the UMO monitoring platform. Suppliers of TEC devices and monitoring centre representatives (even if they do not currently use UMO) are especially encouraged to join this session, but all are welcome!
The Partner Programme is open to all suppliers, enabling them to sell equipment to over 30 UMO monitoring centres in the UK (monitoring over 700,000 people) and to many more UMO monitoring centres across Europe.
Come along to this session to learn all about the Enovation UMO Certified Partner Programme (at no obligation!), including the benefits that both TEC suppliers and UMO monitoring centres gain from the Programme, information on how to join, and an overview of what the certification process looks like: you can also visit our stand 40 for a one to one discussion.
Session Speakers:
Paul Shead, Managing Director, Enovation UK
Marcel Roest, Partner Programme Manager, Enovation
ZONE 2: Knowledge & Networking
Technology Enabled Care: A fresh approach to delivering transformative care
This session explores a personalised and preventative approach to care, enabling individuals to live longer, healthier, more independent lives through the use of technology. Our panel will give you knowledge and advice from different aspects of the industry, focusing on improving care outcomes through joining up data to provide proactive care insights and empowering people to care for themselves as appropriate to their condition and situation.
Session Speakers:
Charlotte Dugdale, Head of Membership Services, TSA
Natasha Corness, TEC Innovation Lead, Essex County Council
Deb Knowles, Head of TEC Clinical Transformation, Livity Life
Ronan Smith, Commercial Manager, Access
Making a safe transition to digital
The transition to digital Technology Enabled Care solutions presents both opportunities and challenges, especially in ensuring the safe migration to digital, bolstering the resilience of a digital world, and enhancing the care of the most vulnerable through risk stratification and profiling. This session will focus on establishing robust quality assurance frameworks and creating a safe digital environment that fosters trust among users.
Click for further Information
Making a safe transition to digital
The transition to digital Technology Enabled Care solutions presents both opportunities and challenges, especially in ensuring the safe migration to digital, bolstering the resilience of a digital world, and enhancing the care of the most vulnerable through risk stratification and profiling. This session will focus on establishing robust quality assurance frameworks and creating a safe digital environment that fosters trust among users. Emphasising the critical importance of gathering data and ensuring it flow through the social care record in a transparent manner, we aim to showcase how seamless services, interoperability, and integration can be achieved alongside adhering to stringent information standards. By discussing the potential risks of digital failures and the proactive measures to mitigate them, we aim to outline a comprehensive approach for a safe transition to digital. This includes ensuring resilience and safety for all users, while also focusing on the precision of risk stratification and the profiling of the most vulnerable populations to tailor care more effectively. Our discussion will illuminate how these strategies can lead to the development of an interconnected, resilient digital ecosystem that supports the delivery of seamless, integrated care services, ultimately enhancing the quality and safety of care for all.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Navigating the current and future workforce challenges – Followed by a 30 minute demo of the Virtual House
Click for further information
ZONE 2: Knowledge & Networking
Intelligent Assisted Living. Improving Health. Empowering Independence.
Click for further information
ZONE 1: Knowledge & Networking
Navigating the current and future workforce challenges – Followed by a 30 minute demo of the Virtual House
Join us in this engaging knowledge and networking session as we delve into the intricate landscape of current and future workforce challenges. Gain insights from the experiences of South Tyneside, where they share their journey and initiatives in addressing workforce challenges. Learn about the innovative approaches they’ve adopted to enhance the quality of care and support for their community in raising awareness of TEC.
Explore the collaborative endeavours of Sheffield City Council and Sheffield Hallam University, as they jointly strive to shape the upcoming workforce in the health and social care sector. Witness their concerted efforts aimed at cultivating a resilient and proficient workforce, prepared to meet the dynamic challenges presented by Technology Enabled Care.
Following this session there will be the opportunity to delve into the Building Your TEC Knowhow resources.
Session Speakers:
Samantha Davies, Workforce Development Manager, TSA
Craig Danks, Service Manager – Assurance & Service Improvement, South Tyneside Council
ZONE 2: Knowledge & Networking
Intelligent Assisted Living. Improving Health. Empowering Independence.
This session will focus on how assistive technology can be used to empower independence. It will explore the benefits of strategic industry collaborations and partnership working, how the assisted living landscape is changing and how a ‘one size fits all’ approach does not work.
We will also be discussing the benefits of co-creation through current users and new partners, interoperability, real time data gathering and its benefits and the importance of a flexible ecosystem that can be tailored to suit specific care needs and requirements.
Session Speakers:
Jeremy Porteus, Chief Executive Housing, Learning and Improvement Network
Peter Kerly, Managing Director, Everon UK
Kate Fairhurst, Managing Director, Howz
Jonathan Burr, Founder & CTO, Howz
Transforming Futures to Enable Personalised Outcomes
This session is centred on leveraging Technology Enabled Care (TEC) to transform futures by enabling personalised outcomes, focusing on the importance of coordinated proactive and preventative care. We will delve into how modern technologies, integrated service provision, and the formation of integrated neighbourhood teams can facilitate a tailored approach to care that respects individual preferences and needs.
Click for further Information
Transforming Futures to Enable Personalised Outcomes
This session is centred on leveraging Technology Enabled Care (TEC) to transform futures by enabling personalised outcomes, focusing on the importance of coordinated proactive and preventative care. We will delve into how modern technologies, integrated service provision, and the formation of integrated neighbourhood teams can facilitate a tailored approach to care that respects individual preferences and needs. This approach not only supports system change but also aligns with future sustainability plans, introducing new models of sustainability that improve outcomes through continuous, safe improvement and empowerment of our people. By examining the role of evidence in demonstrating the impact and cost-effectiveness of TEC solutions, with quality and safety at the core, this discussion aims to encourage the adoption of TEC in creating more personalised, outcome-focused care plans. Furthermore, we will address how overcoming perceived affordability barriers through innovative sustainability models can lead to broader adoption, ensuring that TEC is a viable option for all. This comprehensive approach represents a new paradigm in care, emphasising the need for system change to support the enduring sustainability of health and care systems, ultimately empowering our teams and the communities they serve to achieve better health outcomes.
New models of community care
Exploring innovative models of community care, this session will focus on how TEC can support communities in addressing the rising curve of care demands. We’ll discuss the potential for care teams to use TEC enhancing early intervention and support. By highlighting the importance of a integrated and coordinated approaches across health and social care, this session aims to present new models of community care that are efficient, effective, and person-centred, leveraging TEC to meet the diverse needs of the community.
Click for further Information
New models of community care
Exploring innovative models of community care, this session will focus on how TEC can support communities in addressing the rising curve of care demands. We’ll discuss the potential for care teams to use TEC enhancing early intervention and support. By highlighting the importance of a integrated and coordinated approaches across health and social care, this session aims to present new models of community care that are efficient, effective, and person-centred, leveraging TEC to meet the diverse needs of the community. We will also explore the guidance, ‘Fire Standard Guidance for the Technology Enabled Care Sector’, and the importance of powerful partnerships.
Smarter Commissioning: Utilising intelligence to deliver better outcomes
This session addresses the critical role of smarter commissioning in leveraging intelligence and evidence to deliver better outcomes for people enabled by TEC. We will hear findings and recommendations from the inaugural state of the sector report, with a focus on the importance of understanding what people want from TEC and how data and insights can guide the commissioning process, ensuring that services are both effective and aligned with users’ needs.
Click for further Information
Smarter Commissioning: Utilising intelligence to deliver better outcomes
This session addresses the critical role of smarter commissioning in leveraging intelligence and evidence to deliver better outcomes for people enabled by TEC. We will hear findings and recommendations from the inaugural state of the sector report, with a focus on the importance of understanding what people want from TEC and how data and insights can guide the commissioning process, ensuring that services are both effective and aligned with users’ needs. By discussing the adoption of new structures and technologies that can work together to provide a comprehensive view of the person, this session aims to highlight how smarter commissioning can lead to more effective, efficient, and personalised TEC solutions
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Enhancing TEC Provider and Urgent Community Response Referrals – A local and national perspective
Click for further information
ZONE 2: Knowledge & Networking
Fact Finding & Myth Busting – Analogue to Digital edition
Click for further information
ZONE 1: Knowledge & Networking
Enhancing TEC Provider and Urgent Community Response Referrals – A local and national perspective
Over the past years, the TEC Sector along with NHSE have driven the opening of referral pathways into Urgent Community Response teams to reduce the pressures on the Emergency Services when these are not appropriate referrals.
Keeping people in communities with the right response at the right time is paramount to improving recovery times for out Service Users/patients.
On this session, learn how the new NHSE/TSA TEC Referral guidance will enhance the opening of referral pathways, how TEC Responders play a vital role in reducing the pressures on the NHS System and the progress of collaborative working between TEC Providers and UCR teams, from a local and national perspective.
Session Speakers:
Helen Loveday, Head of Quality and Improvement, TEC Quality
Matt Carder, Senior Programme Manager – Community Services Policy and Development, NHS England
Abi Wendels, Commissioning and Transformation Manager, Nottingham & Nottinghamshire NHS
Stuart Cole, Independent Living Services Manager, Mole Valley Life
ZONE 2: Knowledge & Networking
Fact Finding & Myth Busting – Analogue to Digital edition
Following the release of the Telecommunications charter at the end of 2023 and the increased media attention of the impact on power failure on digital lines affecting vulnerable individuals across the UK, TSA understands the lack of clarity causing concerns for the TEC sector.
This session will be an open forum to hear from industry & commissioners, providing clarification on the digital upgrade facts and myths and why as a TEC commissioner/decision maker, it is critical to keep moving forward with the digital journey.
Session Speakers:
Tim Mulrey, Business Strategy & Transformation, TSA
Charlotte Dugdale, Head of Membership Services, TSA
Rebecca Molyneux, Deputy Director – Broadband Regulation and Investment, Department for Science, Innovation and Technology
Vikki Hicks, Head of Engagement Digital Voice Programme, BT Group
Holly Gittings, Technology Enabled Living Innovation lead, Herefordshire County Council
Empowering People’s Lives
This session explores how Technology Enabled Care can revolutionise the way we live, offering unprecedented opportunities for personalisation and empowerment. The groundbreaking and highly anticipated TEC Action Alliance Action Paper and the inaugural State of the Sector Report will be unveiled in this session, and both will give important context for many sessions across ITEC 2024 and valuable insight into the TEC sector as a whole.
Click for further Information
Empowering People’s Lives
This session explores how Technology Enabled Care can revolutionise the way we live, offering unprecedented opportunities for personalisation and empowerment. The groundbreaking and highly anticipated TEC Action Alliance Action Paper and the inaugural State of the Sector Report will be unveiled in this session, and both will give important context for many sessions across ITEC 2024 and valuable insight into the TEC sector as a whole. With a focus on understanding and adoption, we’ll discuss how adopting a common language for TEC solutions can demystify technology for both consumers and those in the TEC sector, ensuring that people are equipped to choose services that enhance their lives effectively. Through co-production and addressing barriers to scale, this session aims to showcase how TEC can be structured to work seamlessly across different technologies, supporting the health & care workforce and providing a holistic view of the individual and thereby empowering people to lead better, more independent lives.
Implementing TEC so we can all live good lives
This segment delves deeper into the TEC Action Alliance Action Paper, looking into the practicalities of implementing TEC in a way that everyone benefits from living good lives. We’ll explore strategies for overcoming the digital skills gap among care recipients and their support networks, ensuring that TEC services are accessible and user-friendly.
Click for further Information
Implementing TEC so we can all live good lives
This segment delves deeper into the TEC Action Alliance Action Paper, looking into the practicalities of implementing TEC in a way that everyone benefits from living good lives. We’ll explore strategies for overcoming the digital skills gap among care recipients and their support networks, ensuring that TEC services are accessible and user-friendly. By addressing the need for integrated service provision, we’ll discuss how pre-care and primary care services can be a pivotal point for signposting TEC, ensuring early adoption and support. Highlighting the importance of co-production through to robust evaluation, this session aims to illustrate how understanding users’ needs can lead to the delivery of optimal TEC services that genuinely improve lives.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Get certified to the Enovation UMO Partner Programme!
Click for further information
ZONE 2: Knowledge & Networking
Technology Enabled Care: A fresh approach to delivering transformative care
Click for further information
ZONE 1: Knowledge & Networking
Get certified to the Enovation UMO Partner Programme!
Over 300 TEC devices from 200 manufacturers have already been certified through the Enovation partner programme, ensuring high quality interoperability between Technology Enabled Care (TEC) equipment and the UMO monitoring platform. Suppliers of TEC devices and monitoring centre representatives (even if they do not currently use UMO) are especially encouraged to join this session, but all are welcome!
The Partner Programme is open to all suppliers, enabling them to sell equipment to over 30 UMO monitoring centres in the UK (monitoring over 700,000 people) and to many more UMO monitoring centres across Europe.
Come along to this session to learn all about the Enovation UMO Certified Partner Programme (at no obligation!), including the benefits that both TEC suppliers and UMO monitoring centres gain from the Programme, information on how to join, and an overview of what the certification process looks like: you can also visit our stand 40 for a one to one discussion.
Session Speakers:
Paul Shead, Managing Director, Enovation UK
Marcel Roest, Partner Programme Manager, Enovation
ZONE 2: Knowledge & Networking
Technology Enabled Care: A fresh approach to delivering transformative care
This session explores a personalised and preventative approach to care, enabling individuals to live longer, healthier, more independent lives through the use of technology. Our panel will give you knowledge and advice from different aspects of the industry, focusing on improving care outcomes through joining up data to provide proactive care insights and empowering people to care for themselves as appropriate to their condition and situation.
Session Speakers:
Charlotte Dugdale, Head of Membership Services, TSA
Natasha Corness, TEC Innovation Lead, Essex County Council
Deb Knowles, Head of TEC Clinical Transformation, Livity Life
Ronan Smith, Commercial Manager, Access
Making a safe transition to digital
The transition to digital Technology Enabled Care solutions presents both opportunities and challenges, especially in ensuring the safe migration to digital, bolstering the resilience of a digital world, and enhancing the care of the most vulnerable through risk stratification and profiling. This session will focus on establishing robust quality assurance frameworks and creating a safe digital environment that fosters trust among users.
Click for further Information
Making a safe transition to digital
The transition to digital Technology Enabled Care solutions presents both opportunities and challenges, especially in ensuring the safe migration to digital, bolstering the resilience of a digital world, and enhancing the care of the most vulnerable through risk stratification and profiling. This session will focus on establishing robust quality assurance frameworks and creating a safe digital environment that fosters trust among users. Emphasising the critical importance of gathering data and ensuring it flow through the social care record in a transparent manner, we aim to showcase how seamless services, interoperability, and integration can be achieved alongside adhering to stringent information standards. By discussing the potential risks of digital failures and the proactive measures to mitigate them, we aim to outline a comprehensive approach for a safe transition to digital. This includes ensuring resilience and safety for all users, while also focusing on the precision of risk stratification and the profiling of the most vulnerable populations to tailor care more effectively. Our discussion will illuminate how these strategies can lead to the development of an interconnected, resilient digital ecosystem that supports the delivery of seamless, integrated care services, ultimately enhancing the quality and safety of care for all.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Navigating the current and future workforce challenges – Followed by a 30 minute demo of the Virtual House
Click for further information
ZONE 2: Knowledge & Networking
Intelligent Assisted Living. Improving Health. Empowering Independence.
Click for further information
ZONE 1: Knowledge & Networking
Navigating the current and future workforce challenges – Followed by a 30 minute demo of the Virtual House
Join us in this engaging knowledge and networking session as we delve into the intricate landscape of current and future workforce challenges. Gain insights from the experiences of South Tyneside, where they share their journey and initiatives in addressing workforce challenges. Learn about the innovative approaches they’ve adopted to enhance the quality of care and support for their community in raising awareness of TEC.
Explore the collaborative endeavours of Sheffield City Council and Sheffield Hallam University, as they jointly strive to shape the upcoming workforce in the health and social care sector. Witness their concerted efforts aimed at cultivating a resilient and proficient workforce, prepared to meet the dynamic challenges presented by Technology Enabled Care.
Following this session there will be the opportunity to delve into the Building Your TEC Knowhow resources.
Session Speakers:
Samantha Davies, Workforce Development Manager, TSA
Craig Danks, Service Manager – Assurance & Service Improvement, South Tyneside Council
ZONE 2: Knowledge & Networking
Intelligent Assisted Living. Improving Health. Empowering Independence.
This session will focus on how assistive technology can be used to empower independence. It will explore the benefits of strategic industry collaborations and partnership working, how the assisted living landscape is changing and how a ‘one size fits all’ approach does not work.
We will also be discussing the benefits of co-creation through current users and new partners, interoperability, real time data gathering and its benefits and the importance of a flexible ecosystem that can be tailored to suit specific care needs and requirements.
Session Speakers:
Jeremy Porteus, Chief Executive Housing, Learning and Improvement Network
Peter Kerly, Managing Director, Everon UK
Kate Fairhurst, Managing Director, Howz
Jonathan Burr, Founder & CTO, Howz
Transforming Futures to Enable Personalised Outcomes
This session is centred on leveraging Technology Enabled Care (TEC) to transform futures by enabling personalised outcomes, focusing on the importance of coordinated proactive and preventative care. We will delve into how modern technologies, integrated service provision, and the formation of integrated neighbourhood teams can facilitate a tailored approach to care that respects individual preferences and needs.
Click for further Information
Transforming Futures to Enable Personalised Outcomes
This session is centred on leveraging Technology Enabled Care (TEC) to transform futures by enabling personalised outcomes, focusing on the importance of coordinated proactive and preventative care. We will delve into how modern technologies, integrated service provision, and the formation of integrated neighbourhood teams can facilitate a tailored approach to care that respects individual preferences and needs. This approach not only supports system change but also aligns with future sustainability plans, introducing new models of sustainability that improve outcomes through continuous, safe improvement and empowerment of our people. By examining the role of evidence in demonstrating the impact and cost-effectiveness of TEC solutions, with quality and safety at the core, this discussion aims to encourage the adoption of TEC in creating more personalised, outcome-focused care plans. Furthermore, we will address how overcoming perceived affordability barriers through innovative sustainability models can lead to broader adoption, ensuring that TEC is a viable option for all. This comprehensive approach represents a new paradigm in care, emphasising the need for system change to support the enduring sustainability of health and care systems, ultimately empowering our teams and the communities they serve to achieve better health outcomes.
New models of community care
Exploring innovative models of community care, this session will focus on how TEC can support communities in addressing the rising curve of care demands. We’ll discuss the potential for care teams to use TEC enhancing early intervention and support. By highlighting the importance of a integrated and coordinated approaches across health and social care, this session aims to present new models of community care that are efficient, effective, and person-centred, leveraging TEC to meet the diverse needs of the community.
Click for further Information
New models of community care
Exploring innovative models of community care, this session will focus on how TEC can support communities in addressing the rising curve of care demands. We’ll discuss the potential for care teams to use TEC enhancing early intervention and support. By highlighting the importance of a integrated and coordinated approaches across health and social care, this session aims to present new models of community care that are efficient, effective, and person-centred, leveraging TEC to meet the diverse needs of the community. We will also explore the guidance, ‘Fire Standard Guidance for the Technology Enabled Care Sector’, and the importance of powerful partnerships.
Smarter Commissioning: Utilising intelligence to deliver better outcomes
This session addresses the critical role of smarter commissioning in leveraging intelligence and evidence to deliver better outcomes for people enabled by TEC. We will hear findings and recommendations from the inaugural state of the sector report, with a focus on the importance of understanding what people want from TEC and how data and insights can guide the commissioning process, ensuring that services are both effective and aligned with users’ needs.
Click for further Information
Smarter Commissioning: Utilising intelligence to deliver better outcomes
This session addresses the critical role of smarter commissioning in leveraging intelligence and evidence to deliver better outcomes for people enabled by TEC. We will hear findings and recommendations from the inaugural state of the sector report, with a focus on the importance of understanding what people want from TEC and how data and insights can guide the commissioning process, ensuring that services are both effective and aligned with users’ needs. By discussing the adoption of new structures and technologies that can work together to provide a comprehensive view of the person, this session aims to highlight how smarter commissioning can lead to more effective, efficient, and personalised TEC solutions
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Enhancing TEC Provider and Urgent Community Response Referrals – A local and national perspective
Click for further information
ZONE 2: Knowledge & Networking
Fact Finding & Myth Busting – Analogue to Digital edition
Click for further information
ZONE 1: Knowledge & Networking
Enhancing TEC Provider and Urgent Community Response Referrals – A local and national perspective
Over the past years, the TEC Sector along with NHSE have driven the opening of referral pathways into Urgent Community Response teams to reduce the pressures on the Emergency Services when these are not appropriate referrals.
Keeping people in communities with the right response at the right time is paramount to improving recovery times for out Service Users/patients.
On this session, learn how the new NHSE/TSA TEC Referral guidance will enhance the opening of referral pathways, how TEC Responders play a vital role in reducing the pressures on the NHS System and the progress of collaborative working between TEC Providers and UCR teams, from a local and national perspective.
Session Speakers:
Helen Loveday, Head of Quality and Improvement, TEC Quality
Matt Carder, Senior Programme Manager – Community Services Policy and Development, NHS England
Abi Wendels, Commissioning and Transformation Manager, Nottingham & Nottinghamshire NHS
Stuart Cole, Independent Living Services Manager, Mole Valley Life
ZONE 2: Knowledge & Networking
Fact Finding & Myth Busting – Analogue to Digital edition
Following the release of the Telecommunications charter at the end of 2023 and the increased media attention of the impact on power failure on digital lines affecting vulnerable individuals across the UK, TSA understands the lack of clarity causing concerns for the TEC sector.
This session will be an open forum to hear from industry & commissioners, providing clarification on the digital upgrade facts and myths and why as a TEC commissioner/decision maker, it is critical to keep moving forward with the digital journey.
Session Speakers:
Tim Mulrey, Business Strategy & Transformation, TSA
Charlotte Dugdale, Head of Membership Services, TSA
Rebecca Molyneux, Deputy Director – Broadband Regulation and Investment, Department for Science, Innovation and Technology
Vikki Hicks, Head of Engagement Digital Voice Programme, BT Group
Holly Gittings, Technology Enabled Living Innovation lead, Herefordshire County Council
View 3 streams of content and presentation below >> Main Auditorium, Innovation Stage, Knowledge & Networking
Click on each session to view details and speaker information, which will help you navigate and plan your time with us at ITEC
The future of housing:
Helping people maintain the life they wish to lead in a place they call home
Led by the launch of the new TAPPI principles, this session explores the vital role of housing in enabling individuals to lead the lives they aspire to, in the comfort and security of their own homes. We’ll delve into how technology-enabled care can be integrated into housing solutions to support independence, safety, and well-being.
Click for further Information
The future of housing:
Helping people maintain the life they wish to lead in a place they call home
Led by the launch of the new TAPPI principles, this session explores the vital role of housing in enabling individuals to lead the lives they aspire to, in the comfort and security of their own homes. We’ll delve into how technology-enabled care can be integrated into housing solutions to support independence, safety, and well-being. Emphasising the importance of personalisation and understanding user needs, this discussion aims to highlight innovative approaches to housing that incorporate TEC, ensuring that individuals can continue to live in a place they call home, while maintaining their desired lifestyle.
Transforming Knowledge into Action
In this thought-provoking session, we focus on bridging the gap between knowledge and its practical application in the field of TEC. With an emphasis on co-production and the integration of service provision, we’ll explore strategies for turning insights and research findings into actionable solutions that enhance care delivery, outcomes for people and expand reach into new and diverse audiences and environments.
Click for further Information
Transforming Knowledge into Action
In this thought-provoking session, we focus on bridging the gap between knowledge and its practical application in the field of TEC. With an emphasis on co-production and the integration of service provision, we’ll explore strategies for turning insights and research findings into actionable solutions that enhance care delivery, outcomes for people and expand reach into new and diverse audiences and environments. This discussion will encourage participants to consider how evidence and data can inform smarter commissioning and the adoption of TEC solutions that truly meet the needs of users, paving the way for a more informed, effective approach to care that will shape and inform TSA’s future ambitious plans.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Taking the learnings from TAPPI into service delivery – Followed by a 20 minute demo of the Virtual House
Click for further information
ZONE 2: Knowledge & Networking
Creating a resilient digital future to ensure safety and governance today alongside predictive and preventative outcomes for tomorrow
Click for further information
ZONE 1: Knowledge & Networking
Taking the learnings from TAPPI into service delivery – Followed by a 20 minute demo of the Virtual House
As the TAPPI programme draws to a close, this session aims to share the practical tools being launched and will hear thoughts from some of the test beds about the legacy of their TAPPI projects, how they will embed the learning into their commissioning and service provision activity
Session Speakers:
Nathan Downing, Director of Membership & Consultancy Services, TSA
Jeremy Porteus, CEO, Housing LIN
Darshan Savani, Haringey Council
Daniel Rock, TEC Project Officer, Platform Housing Group
Gary Baillie, Head of BR24 & Assistive Technology Development, Bield Housing and Care
ZONE 2: Knowledge & Networking
Creating a resilient digital future to ensure safety and governance today alongside predictive and preventative outcomes for tomorrow
As technology continues to evolve, so does the need for resilient and adaptable solutions. Join one of the pioneers in the digital Telecare industry, Chiptech, for an in-depth Knowledge & Networking session that delves into the importance of digital resilience within communication, reporting and monitoring now and beyond the 2025 A2D switchover.
Whether you’re a healthcare professional, technology enthusiast, or a stakeholder in the Telecare industry, Chiptech‘s Digital Resilience session promises to be informative, nurturing a deeper understanding of how they are shaping the future of Telecare.
Session Speakers:
Stuart Ellis, Head of IT, Taking Care
David Hammond, Chief Executive Officer, Chiptech
Emily White, Head of Product and Brand, Chiptech
Aaron Edwards, National Telecare Programme Manager, TEC Cymru
Tim Mulrey, Business Strategy & Transformation, TSA
Building the workforce of the future: Bringing digital skills and innovation into care delivery
The future of care delivery hinges on a workforce that is skilled, adaptable, and innovative. This session addresses the critical need to empowering a new culture within our diverse workforce in the care sector, exploring how training, education, and the incorporation of familiar technologies can empower the workforce.
Click for further Information
Building the workforce of the future: Bringing digital skills and innovation into care delivery
The future of care delivery hinges on a workforce that is skilled, adaptable, and innovative. This session addresses the critical need to empowering a new culture within our diverse workforce in the care sector, exploring how training, education, and the incorporation of familiar technologies can empower the workforce. By highlighting successful models of workforce development that integrate digital TEC skills, this discussion aims to showcase how equipping care professionals with the necessary tools and knowledge can transform care delivery, making it more efficient, effective, and aligned with the expectations of a digitally enabled world.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Navigating the impending Social Care Crisis Through Effective Prevention
Click for further information
ZONE 2: Knowledge & Networking
Family networks & carers – opening the doors to TEC
Click for further information
ZONE 1: Knowledge & Networking
Navigating the impending Social Care Crisis Through Effective Prevention
Steve Gates, MD and Daniel Lennox, Head of Sales and Marketing explore how prevention can contribute to meeting your service user health outcomes while delivering financial gains.
A year on from the revolutionary use of AI to predict health outcomes from pendant alarm presses (‘Delivering Prevention Today’) we’re launching the ‘How Taking Care Deliver Practical Prevention’ insight report. In this interactive session we offer practical support to help commissioners navigate the impending social care crisis through effective prevention.
Steve and Dan show how we’ve harnessed our data-led research found in hidden patterns in our personal alarm call data to deliver a proactive service for our customers that flags issues with customers and their loved ones.
We recognise prevention is talked about but difficult to deliver, but Taking Care can show how commissioners can deliver cost effective solutions to navigating practical prevention for the building pressures faced in adult social care.
Session Speakers:
Mark Allen, Head of Digital and TEC, Hampshire County Council
Steve Gates, Managing Director, Taking Care
Daniel Lennox, Head of Sales and Marketing, Taking Care
ZONE 2: Knowledge & Networking
Family networks & carers – opening the doors to TEC
The number of informal carers continues to increase and the opportunity to better engage with family networks and carers is significant – too often are TEC and everyday solutions the best kept secret and a struggle for people to find the right information at the right time.
As we see Direct Payment take-up declining, unpaid carers growing and the recent Accelerating Reform Fund have part of its focus on supporting this area, what actions can we all take to put policy into practice?
Session Speakers:
Charlotte Downing, Membership and Engagement Manager, TSA
Richard Howells, CEO and Founder, Tribe Project
Rachel Mason, Director, TIMEDESIGNERS LTD / 247GRID
David Fuente, TECS Project and Partnership Manager, The Community Housing Group
Utilising smart technoloies to empower peoples lives
This session examines the transformative potential of smart technologies in enhancing the quality of life for individuals receiving care. Focusing on the seamless integration of TEC with consumer technologies, we’ll discuss how creating consumer-friendly, interoperable solutions can foster wider acceptance and adoption of TEC.
Click for further Information
Utilising smart technologies to empower peoples lives
This session examines the transformative potential of smart technologies in enhancing the quality of life for individuals receiving care. Focusing on the seamless integration of TEC with consumer technologies, we’ll discuss how creating consumer-friendly, interoperable solutions can foster wider acceptance and adoption of TEC. By addressing the barriers to scale and emphasising the importance of trust and data protection, this discussion aims to outline how smart technologies can be leveraged to empower individuals, enabling personalised, proactive care that supports independence and well-being.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Enhancing Fire Standards to protect the most vulnerable in Communities
Click for further information
ZONE 2: Knowledge & Networking
Digitally enabled scheme based solutions- knowing your options
Click for further information
ZONE 1: Knowledge & Networking
Enhancing Fire Standards to protect the most vulnerable in Communities
As more individuals choose to live independently at home, the need for consistent, high quality and safe TEC Service delivery becomes increasingly critical. Following three fire fatalities in the East of England, the NFCC, TSA and members of the Special Interest Group 20 have developed comprehensive fire guidance for the TEC Sector. The guidance addresses the vital needs of frontline TEC staff and Commissioners within Health, Housing and Social Care to provide them with the knowledge and tools to ensure the highest standards of fire safety are met.
Join us for this session to hear more on the enhanced fire standards for the TEC Sector and how together, we can create a future where TEC not only promises but delivers a safer, more independent life for all.
Session Speakers:
Helen Loveday, Head of Quality and Improvement, TEC Quality
Terry Pinto, Assistive Technology Lead, National Fire Chiefs Council (NFCC)
Gill Atkey, Customer Liaison, Appello Monitoring
Chris Pugh, Scheme Support Manager, TEC Quality
ZONE 2: Knowledge & Networking
Digitally enabled scheme based solutions- knowing your options
At present, around 12% of grouped living schemes are digitally enabled (compared to 30% in dispersed environments), this is a worrying figure with many schemes at risk of not being able to communicate over a digital telephone line.
It is critical, the options available for grouped living upgrades are known, shared and explored. This session will provide examples of digitally enabled options, procurement routes and lessons learnt from services who have already progressed with their digital journey.
Session Speakers:
Tim Mulrey, Business Strategy & Transformation, TSA
Charlotte Dugdale, Head of Membership Services, TSA
Kath Deakin, Head of Sustainable Communities, Monmouthshire Council
Richard Stone, Associate, TSA
Where do we go from here:
An interactive session to turn knowledge into action
As we conclude the conference, this interactive session invites participants to reflect on the insights gained and consider the next steps in advancing the TEC agenda. Emphasising the importance of co-production, integrated service provision, and the adoption of evidence-based approaches, we’ll facilitate a collaborative discussion on creating actionable plans that address the needs of users, the workforce, and the broader care ecosystem.
Click for further Information
Where do we go from here:
An interactive session to turn knowledge into action
As we conclude the conference, this interactive session invites participants to reflect on the insights gained and consider the next steps in advancing the TEC agenda. Emphasising the importance of co-production, integrated service provision, and the adoption of evidence-based approaches, we’ll facilitate a collaborative discussion on creating actionable plans that address the needs of users, the workforce, and the broader care ecosystem. This session aims to inspire participants to agree to specific actions that will drive the adoption and effective implementation of TEC solutions, shaping the future of care delivery.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Supporting independent living for people with Learning Disabilities and autistic people
Click for further information
ZONE 2: Knowledge & Networking
What is the 2G/3G sunset and how will it affect TEC services?
Click for further information
ZONE 1: Knowledge & Networking
Supporting independent living for people with Learning Disabilities and autistic people
People are embracing everyday technology solutions to help to meet their outcomes and we are seeing commissioners, TEC services and care providers looking to enabling solutions as a key element of supporting people to grow their independence in their own homes and communities. This session looks to explore these opportunities, identify how to overcome barriers and to seek tangible actions that can assist services in delivering better outcomes across an all-age approach at a time of increasing pressure on budgets.
Session Speakers:
Charlotte Downing, Membership Engagement Manager, TSA
Karen McCormick, Founder, InCharge
Andrew Kendall, Chief Commercial Officer, Alternative Futures Group
Emma Nichols, Personalised Technology Manager, Hft
ZONE 2: Knowledge & Networking
What is the 2G/3G sunset and how will it affect TEC services?
The UK’s mobile network providers will switch off their 3G and then 2G networks over the next few years. Vodafone, Three, and EE are expected to switch off their 3G networks by the end of 2024 with Virgin Media O2 (VMO2) expected to follow in 2025. 2G networks are expected to be closed between 2028 and 2033.
If you provide a service, such as a TEC service, that relies on 2G or 3G networks, then you are responsible for ensuring the continuity of service after 2G and 3G networks are switched off. Within this session, we will discuss timescales, the impact and what the next steps need to be to ensure risks are mitigated for end users currently using devices based on networks that are due to sunset.
Session Speakers:
Tim Mulrey, Business Strategy & Transformation, TSA
Oliver Cox, Senior Healthcare Sales, Mobius
Max Stevens, Head of Telecare IoT, CSL
David Hammond, Chief Executive, Chiptech
The future of housing:
Helping people maintain the life they wish to lead in a place they call home
Led by the launch of the new TAPPI principles, this session explores the vital role of housing in enabling individuals to lead the lives they aspire to, in the comfort and security of their own homes. We’ll delve into how technology-enabled care can be integrated into housing solutions to support independence, safety, and well-being.
Click for further Information
The future of housing:
Helping people maintain the life they wish to lead in a place they call home
Led by the launch of the new TAPPI principles, this session explores the vital role of housing in enabling individuals to lead the lives they aspire to, in the comfort and security of their own homes. We’ll delve into how technology-enabled care can be integrated into housing solutions to support independence, safety, and well-being. Emphasising the importance of personalisation and understanding user needs, this discussion aims to highlight innovative approaches to housing that incorporate TEC, ensuring that individuals can continue to live in a place they call home, while maintaining their desired lifestyle.
Transforming Knowledge into Action
In this thought-provoking session, we focus on bridging the gap between knowledge and its practical application in the field of TEC. With an emphasis on co-production and the integration of service provision, we’ll explore strategies for turning insights and research findings into actionable solutions that enhance care delivery, outcomes for people and expand reach into new and diverse audiences and environments.
Click for further Information
Transforming Knowledge into Action
In this thought-provoking session, we focus on bridging the gap between knowledge and its practical application in the field of TEC. With an emphasis on co-production and the integration of service provision, we’ll explore strategies for turning insights and research findings into actionable solutions that enhance care delivery, outcomes for people and expand reach into new and diverse audiences and environments. This discussion will encourage participants to consider how evidence and data can inform smarter commissioning and the adoption of TEC solutions that truly meet the needs of users, paving the way for a more informed, effective approach to care that will shape and inform TSA’s future ambitious plans.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Taking the learnings from TAPPI into service delivery – Followed by a 20 minute demo of the Virtual House
Click for further information
ZONE 2: Knowledge & Networking
Creating a resilient digital future to ensure safety and governance today alongside predictive and preventative outcomes for tomorrow
Click for further information
ZONE 1: Knowledge & Networking
Taking the learnings from TAPPI into service delivery – Followed by a 20 minute demo of the Virtual House
As the TAPPI programme draws to a close, this session aims to share the practical tools being launched and will hear thoughts from some of the test beds about the legacy of their TAPPI projects, how they will embed the learning into their commissioning and service provision activity
Session Speakers:
Nathan Downing, Director of Membership & Consultancy Services, TSA
Jeremy Porteus, CEO, Housing LIN
Darshan Savani, Haringey Council
Daniel Rock, TEC Project Officer, Platform Housing Group
Gary Baillie, Head of BR24 & Assistive Technology Development, Bield Housing and Care
ZONE 2: Knowledge & Networking
Creating a resilient digital future to ensure safety and governance today alongside predictive and preventative outcomes for tomorrow
As technology continues to evolve, so does the need for resilient and adaptable solutions. Join one of the pioneers in the digital Telecare industry, Chiptech, for an in-depth Knowledge & Networking session that delves into the importance of digital resilience within communication, reporting and monitoring now and beyond the 2025 A2D switchover.
Whether you’re a healthcare professional, technology enthusiast, or a stakeholder in the Telecare industry, Chiptech‘s Digital Resilience session promises to be informative, nurturing a deeper understanding of how they are shaping the future of Telecare.
Session Speakers:
Stuart Ellis, Head of IT, Taking Care
David Hammond, Chief Executive Officer, Chiptech
Emily White, Head of Product and Brand, Chiptech
Aaron Edwards, National Telecare Programme Manager, TEC Cymru
Tim Mulrey, Business Strategy & Transformation, TSA
Building the workforce of the future: Bringing digital skills and innovation into care delivery
The future of care delivery hinges on a workforce that is skilled, adaptable, and innovative. This session addresses the critical need to empowering a new culture within our diverse workforce in the care sector, exploring how training, education, and the incorporation of familiar technologies can empower the workforce.
Click for further Information
Building the workforce of the future: Bringing digital skills and innovation into care delivery
The future of care delivery hinges on a workforce that is skilled, adaptable, and innovative. This session addresses the critical need to empowering a new culture within our diverse workforce in the care sector, exploring how training, education, and the incorporation of familiar technologies can empower the workforce. By highlighting successful models of workforce development that integrate digital TEC skills, this discussion aims to showcase how equipping care professionals with the necessary tools and knowledge can transform care delivery, making it more efficient, effective, and aligned with the expectations of a digitally enabled world.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Navigating the impending Social Care Crisis Through Effective Prevention
Click for further information
ZONE 2: Knowledge & Networking
Family networks & carers – opening the doors to TEC
Click for further information
ZONE 1: Knowledge & Networking
Navigating the impending Social Care Crisis Through Effective Prevention
Steve Gates, MD and Daniel Lennox, Head of Sales and Marketing explore how prevention can contribute to meeting your service user health outcomes while delivering financial gains.
A year on from the revolutionary use of AI to predict health outcomes from pendant alarm presses (‘Delivering Prevention Today’) we’re launching the ‘How Taking Care Deliver Practical Prevention’ insight report. In this interactive session we offer practical support to help commissioners navigate the impending social care crisis through effective prevention.
Steve and Dan show how we’ve harnessed our data-led research found in hidden patterns in our personal alarm call data to deliver a proactive service for our customers that flags issues with customers and their loved ones.
We recognise prevention is talked about but difficult to deliver, but Taking Care can show how commissioners can deliver cost effective solutions to navigating practical prevention for the building pressures faced in adult social care.
Session Speakers:
Mark Allen, Head of Digital and TEC, Hampshire County Council
Steve Gates, Managing Director, Taking Care
Daniel Lennox, Head of Sales and Marketing, Taking Care
ZONE 2: Knowledge & Networking
Family networks & carers – opening the doors to TEC
The number of informal carers continues to increase and the opportunity to better engage with family networks and carers is significant – too often are TEC and everyday solutions the best kept secret and a struggle for people to find the right information at the right time.
As we see Direct Payment take-up declining, unpaid carers growing and the recent Accelerating Reform Fund have part of its focus on supporting this area, what actions can we all take to put policy into practice?
Session Speakers:
Charlotte Downing, Membership and Engagement Manager, TSA
Richard Howells, CEO and Founder, Tribe Project
Rachel Mason, Director, TIMEDESIGNERS LTD / 247GRID
David Fuente, TECS Project and Partnership Manager, The Community Housing Group
Utilising smart technoloies to empower peoples lives
This session examines the transformative potential of smart technologies in enhancing the quality of life for individuals receiving care. Focusing on the seamless integration of TEC with consumer technologies, we’ll discuss how creating consumer-friendly, interoperable solutions can foster wider acceptance and adoption of TEC.
Click for further Information
Utilising smart technologies to empower peoples lives
This session examines the transformative potential of smart technologies in enhancing the quality of life for individuals receiving care. Focusing on the seamless integration of TEC with consumer technologies, we’ll discuss how creating consumer-friendly, interoperable solutions can foster wider acceptance and adoption of TEC. By addressing the barriers to scale and emphasising the importance of trust and data protection, this discussion aims to outline how smart technologies can be leveraged to empower individuals, enabling personalised, proactive care that supports independence and well-being.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Enhancing Fire Standards to protect the most vulnerable in Communities
Click for further information
ZONE 2: Knowledge & Networking
Digitally enabled scheme based solutions- knowing your options
Click for further information
ZONE 1: Knowledge & Networking
Enhancing Fire Standards to protect the most vulnerable in Communities
As more individuals choose to live independently at home, the need for consistent, high quality and safe TEC Service delivery becomes increasingly critical. Following three fire fatalities in the East of England, the NFCC, TSA and members of the Special Interest Group 20 have developed comprehensive fire guidance for the TEC Sector. The guidance addresses the vital needs of frontline TEC staff and Commissioners within Health, Housing and Social Care to provide them with the knowledge and tools to ensure the highest standards of fire safety are met.
Join us for this session to hear more on the enhanced fire standards for the TEC Sector and how together, we can create a future where TEC not only promises but delivers a safer, more independent life for all.
Session Speakers:
Helen Loveday, Head of Quality and Improvement, TEC Quality
Terry Pinto, Assistive Technology Lead, National Fire Chiefs Council (NFCC)
Gill Atkey, Customer Liaison, Appello Monitoring
Chris Pugh, Scheme Support Manager, TEC Quality
ZONE 2: Knowledge & Networking
Digitally enabled scheme based solutions- knowing your options
At present, around 12% of grouped living schemes are digitally enabled (compared to 30% in dispersed environments), this is a worrying figure with many schemes at risk of not being able to communicate over a digital telephone line.
It is critical, the options available for grouped living upgrades are known, shared and explored. This session will provide examples of digitally enabled options, procurement routes and lessons learnt from services who have already progressed with their digital journey.
Session Speakers:
Tim Mulrey, Business Strategy & Transformation, TSA
Charlotte Dugdale, Head of Membership Services, TSA
Kath Deakin, Head of Sustainable Communities, Monmouthshire Council
Richard Stone, Associate, TSA
Where do we go from here:
An interactive session to turn knowledge into action
As we conclude the conference, this interactive session invites participants to reflect on the insights gained and consider the next steps in advancing the TEC agenda. Emphasising the importance of co-production, integrated service provision, and the adoption of evidence-based approaches, we’ll facilitate a collaborative discussion on creating actionable plans that address the needs of users, the workforce, and the broader care ecosystem.
Click for further Information
Where do we go from here:
An interactive session to turn knowledge into action
As we conclude the conference, this interactive session invites participants to reflect on the insights gained and consider the next steps in advancing the TEC agenda. Emphasising the importance of co-production, integrated service provision, and the adoption of evidence-based approaches, we’ll facilitate a collaborative discussion on creating actionable plans that address the needs of users, the workforce, and the broader care ecosystem. This session aims to inspire participants to agree to specific actions that will drive the adoption and effective implementation of TEC solutions, shaping the future of care delivery.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Supporting independent living for people with Learning Disabilities and autistic people
Click for further information
ZONE 2: Knowledge & Networking
What is the 2G/3G sunset and how will it affect TEC services?
Click for further information
ZONE 1: Knowledge & Networking
Supporting independent living for people with Learning Disabilities and autistic people
People are embracing everyday technology solutions to help to meet their outcomes and we are seeing commissioners, TEC services and care providers looking to enabling solutions as a key element of supporting people to grow their independence in their own homes and communities. This session looks to explore these opportunities, identify how to overcome barriers and to seek tangible actions that can assist services in delivering better outcomes across an all-age approach at a time of increasing pressure on budgets.
Session Speakers:
Charlotte Downing, Membership Engagement Manager, TSA
Karen McCormick, Founder, InCharge
Andrew Kendall, Chief Commercial Officer, Alternative Futures Group
Emma Nichols, Personalised Technology Manager, Hft
ZONE 2: Knowledge & Networking
What is the 2G/3G sunset and how will it affect TEC services?
The UK’s mobile network providers will switch off their 3G and then 2G networks over the next few years. Vodafone, Three, and EE are expected to switch off their 3G networks by the end of 2024 with Virgin Media O2 (VMO2) expected to follow in 2025. 2G networks are expected to be closed between 2028 and 2033.
If you provide a service, such as a TEC service, that relies on 2G or 3G networks, then you are responsible for ensuring the continuity of service after 2G and 3G networks are switched off. Within this session, we will discuss timescales, the impact and what the next steps need to be to ensure risks are mitigated for end users currently using devices based on networks that are due to sunset.
Session Speakers:
Tim Mulrey, Business Strategy & Transformation, TSA
Oliver Cox, Senior Healthcare Sales, Mobius
Max Stevens, Head of Telecare IoT, CSL
David Hammond, Chief Executive, Chiptech
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