Monday, March 16th, 2026
Tuesday, March 17th, 2026
View 3 streams of content and presentation below >> Main Auditorium, Innovation Stage, Knowledge & Networking
Click on each session to view details and speaker information, which will help you navigate and plan your time with us at ITEC
Opening of ITEC 2026
Join us in the Exhibition Hall for an official welcome to ITEC 2026
Opening of ITEC 2026
Join us in the Exhibition Hall for an official welcome to ITEC 2026
The TEC Evolution: Connecting Communities and Enriching Lives
This opening plenary session sets the stage for what promises to be a hugely inspiring and impactful event, focusing on how TEC is transforming lives today and preparing us for the opportunities of tomorrow.
Click for further Information
The TEC Evolution: Connecting Communities and Enriching Lives
When technology works well, it changes how support feels in everyday life. This opening plenary focuses on that experience, looking at how digital TEC helps services respond earlier, work more closely together, and fit more naturally around people’s routines. It brings housing, health and care into the same conversation, reflecting how support is actually lived rather than how it is organised on paper. The discussion explores what makes these connections hold, including trust, leadership, workforce confidence and the movement of information between teams. It also acknowledges the complexity many organisations carry through legacy systems and fragmented pathways. The session sets a shared sense of purpose for the two days, grounded in why this work matters to real people.
Turning Prevention into Reality: Removing Barriers to Proactive Care
Many organisations agree that prevention is the future of care. The challenge is turning that ambition into practical action that organisations can invest in and scale.
Click for further information
Turning Prevention into Reality: Removing Barriers to Proactive Care
Many organisations agree that prevention is the future of care. The challenge is turning that ambition into practical action that organisations can invest in and scale. Drawing on the ADASS and TSA Blueprint and regional rapid assessment work, this session explores how councils and partners are taking tangible steps to overcome barriers to adoption. Speakers will share how they are addressing funding constraints, building confidence in new approaches, and creating the conditions for proactive and preventative services to grow. The focus is on real progress, practical lessons, and what it takes to move from intent to sustained change.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
A bright future for Enovation with Legrand Care
Click for further information
ZONE 2: Knowledge & Networking
Transforming Housing Through Innovation and Collaboration
Click for further information
ZONE 1: Knowledge & Networking
A bright future for Enovation with Legrand Care
Hear the latest news from the Managing Directors of both Enovation UK and Legrand Care UK about how the Enovation UMO and Jontek Answerlink teams are joining together under Legrand Care, learn about the future of both the UMO and Answerlink monitoring products, and understand the benefits that this will bring to our customers.
Session Speakers:
ZONE 2: Knowledge & Networking
Transforming Housing Through Innovation and Collaboration
Transforming Housing Through Innovation and Collaboration explores how the housing sector can seize a critical moment of change to reshape the delivery of care. With less than a year remaining before the Analogue to Digital switchover, and data indicating that fewer than 25% of housing providers have yet to transition, this event highlights the challenges, opportunities, and practical pathways for rapid modernisation.
This session showcases integrated solutions that are already delivering significant real-world benefits. Attendees will gain insight from a broad range of stakeholder perspectives, demonstrating how transformative technologies can help organisations stay ahead of the Analogue to Digital deadline while enhancing service delivery, improving operational outcomes, and enabling safer, more effective support for residents to age in place.
Session Speakers:
Beyond the Tech: Workforce Strategies That Turn Innovation into Everyday Care
Technology only becomes part of everyday care when the workforce has the confidence, clarity and skills to use it well. This session explores what it takes to move beyond short-term pilots and build a workforce capable of delivering sustainable Technology Enabled Care in practice.
Click for further information
Beyond the Tech: Workforce Strategies That Turn Innovation into Everyday Care
Technology only becomes part of everyday care when the workforce has the confidence, clarity and skills to use it well. This session explores what it takes to move beyond short-term pilots and build a workforce capable of delivering sustainable Technology Enabled Care in practice.
Drawing on learning from the Skills for Care Impact Fund, wider workforce strategy and recent insight from Policy Connect, the session will highlight how organisations are strengthening workforce foundations across the sector. It will also explore the emerging care technologist role, offering practical insight into how new responsibilities can be introduced with clear intent and effective support.
Alongside this, we will share learning from TSA’s Virtual Home and related workforce programmes, demonstrating how targeted workforce development directly supports service quality, adoption and long-term sustainability. Attendees will leave with practical approaches, lessons learned and examples they can apply within their own organisations.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
From Delivery to Demonstrable Value: Simplifying TEC Benefits Realisation
Click for further information
ZONE 2: Knowledge & Networking
Protecting the Most Vulnerable: Fire Detection Requirement for Housing
Click for further information
ZONE 1: Knowledge & Networking
From Delivery to Demonstrable Value: Simplifying TEC Benefits Realisation
Delivering Technology Enabled Care is only part of the challenge. For local authorities, demonstrating measurable benefits is essential to sustain investment, build confidence, and move beyond pilot delivery. Too often, benefits realisation relies on manual processes, fragmented data, and retrospective reporting, limiting its impact.
This session will explore why we collectively need to shift from claims that aren’t reflected in the bottom-line to using believable local-authority published evidence using standardised methodology with local costs. Transparency builds much-needed trust so that we can collectively shift efforts and focus from pilots and calculating benefits to scale deployment and service models that realise benefits.
Session Speakers:
ZONE 2: Knowledge & Networking
Protecting the Most Vulnerable: Fire Detection Requirement for Housing
There are many factors that increase fire risk in housing to above the norm, including complications arising from getting older or having some form of disability. This session explores how comprehensive LD1 fire detection systems, aligned with BS 5839-6 and NFCC recommendations, provide early warning and save lives. We’ll discuss the distinction between sheltered and supported housing, upgrading legacy systems, mitigating nuisance alarms, and linking detection to telecare monitoring services. Special focus will be given to inclusive solutions such as vibrating pads and visual alarms for deaf residents. Attendees will leave with a clearer strategy for specifying, upgrading and managing compliant, connected fire safety systems that truly protect vulnerable communities.
Session Speakers:
Confidence, Capability and Co-Design Across Systems and Communities
Leading change across a system means balancing pace with safety while keeping communities engaged and informed along the way. This plenary explores how confidence and capability are built at every level, from strategy and governance through to frontline delivery.
Click for further Information
Confidence, Capability and Co-Design Across Systems and Communities
Leading change across a system means balancing pace with safety while keeping communities engaged and informed along the way. This plenary explores how confidence and capability are built at every level, from strategy and governance through to frontline delivery. It places co-design at the centre, reflecting the importance of people and communities shaping support in ways that make sense in their own lives. The conversation also looks at workforce enablement and digital upskilling, recognising how central these are to long term stability.
Operational Excellence in Practice
For those responsible for keeping TEC services running reliably, the underlying technologies need to be resilient and supportive of operational best practice. This session focuses on the practical foundations for digitally-enabled TEC services, including interoperability, resilience and cyber security.
Click for further information
Operational Excellence in Practice
For those responsible for keeping TEC services running reliably, the underlying technologies need to be resilient and supportive of operational best practice. This session focuses on the practical foundations for digitally-enabled TEC services, including interoperability, resilience and cyber security. It looks at how guidance, standards and education bring technology and services together in day-to-day practice, shaping risk management and building confidence across organisations. The conversation stays close to operational reality, exploring what makes TEC services and technology trustworthy in a digital world, what reduces pressure on teams, and where support has the greatest impact. Delegates will leave with a clearer understanding of how this work connects to their own services, and how they can stay engaged as these priorities continue to develop.
Sustaining progress, scaling impact – insights from the TEC Outlook 2026 report
Join TSA and PA at ITEC for the launch of the TEC Outlook 2026 report. This session reveals the latest findings and highlights where real TEC service progress is taking shape.
Click for further information
Sustaining progress, scaling impact – insights from the TEC Outlook 2026 report
Join TSA and PA at ITEC for the launch of the TEC Outlook 2026 report. This session reveals the latest findings and highlights where real TEC service progress is taking shape.
Drawing on insight from senior leaders in adult social care from one in 3 councils across the UK, it shows a sector that wants to move with pace and learn from places achieving stronger outcomes with TEC.
You will hear directly from some of the councils that are leading the way and see how their work offers a practical route forward. This is your chance to explore these bright spots and consider how your Council can seize the same opportunity.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Consumers and Technology in the US: The role of the Connected Health & Safety Association
Click for further information
ZONE 2: Knowledge & Networking
Designing Roles That Deliver: Technology, Trust and Workforce Stability
Click for further information
ZONE 1: Knowledge & Networking
Consumers and Technology in the US: The role of the Connected Health & Safety Association
With digital health becoming a standard worldwide, classic care models are constantly being replaced with innovative solutions. In this session, we will discuss how the Connected Health & Safety Association has aimed to stay ahead of the expectations of consumers and the constraints of the US healthcare system.
Session Speakers:
ZONE 2: Knowledge & Networking
Designing Roles That Deliver: Technology, Trust and Workforce Stability
As services adapt to growing demand and increasing use of technology, there is a clear need to shape a workforce that is confident, purposeful and fit for the future. This session reflects briefly on the wider workforce challenge and the importance of moving with intent when designing roles that support stability, trust and effective use of technology in people’s homes.
It will then use the Care Technologist role as a practical exemplar. Drawing on real service experience, the discussion will explore how the role is being introduced, what helps it embed well and how clarity of remit, training and support influence the strengthening of teams and outcomes.
Delegates will leave with a clearer sense of how purposeful role design can contribute to workforce stability, improve outcomes for people at home and help services adapt to technological change without losing sight of relationships and trust. The session will provide practical reflections on how the Care Technologist role fits within the wider workforce picture when implemented with intention and care, and what this signals for future workforce development across the sector.
Session Speakers:
Opening of ITEC 2026
Join us in the Exhibition Hall for an official welcome to ITEC 2026
Opening of ITEC 2026
Join us in the Exhibition Hall for an official welcome to ITEC 2026
The TEC Evolution: Connecting Communities and Enriching Lives
This opening plenary session sets the stage for what promises to be a hugely inspiring and impactful event, focusing on how TEC is transforming lives today and preparing us for the opportunities of tomorrow.
Click for further Information
The TEC Evolution: Connecting Communities and Enriching Lives
When technology works well, it changes how support feels in everyday life. This opening plenary focuses on that experience, looking at how digital TEC helps services respond earlier, work more closely together, and fit more naturally around people’s routines. It brings housing, health and care into the same conversation, reflecting how support is actually lived rather than how it is organised on paper. The discussion explores what makes these connections hold, including trust, leadership, workforce confidence and the movement of information between teams. It also acknowledges the complexity many organisations carry through legacy systems and fragmented pathways. The session sets a shared sense of purpose for the two days, grounded in why this work matters to real people.
Turning Prevention into Reality: Removing Barriers to Proactive Care
Many organisations agree that prevention is the future of care. The challenge is turning that ambition into practical action that organisations can invest in and scale.
Click for further information
Turning Prevention into Reality: Removing Barriers to Proactive Care
Many organisations agree that prevention is the future of care. The challenge is turning that ambition into practical action that organisations can invest in and scale. Drawing on the ADASS and TSA Blueprint and regional rapid assessment work, this session explores how councils and partners are taking tangible steps to overcome barriers to adoption. Speakers will share how they are addressing funding constraints, building confidence in new approaches, and creating the conditions for proactive and preventative services to grow. The focus is on real progress, practical lessons, and what it takes to move from intent to sustained change.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
A bright future for Enovation with Legrand Care
Click for further information
ZONE 2: Knowledge & Networking
Transforming Housing Through Innovation and Collaboration
Click for further information
ZONE 1: Knowledge & Networking
A bright future for Enovation with Legrand Care
Hear the latest news from the Managing Directors of both Enovation UK and Legrand Care UK about how the Enovation UMO and Jontek Answerlink teams are joining together under Legrand Care, learn about the future of both the UMO and Answerlink monitoring products, and understand the benefits that this will bring to our customers.
Session Speakers:
ZONE 2: Knowledge & Networking
Transforming Housing Through Innovation and Collaboration
Transforming Housing Through Innovation and Collaboration explores how the housing sector can seize a critical moment of change to reshape the delivery of care. With less than a year remaining before the Analogue to Digital switchover, and data indicating that fewer than 25% of housing providers have yet to transition, this event highlights the challenges, opportunities, and practical pathways for rapid modernisation.
This session showcases integrated solutions that are already delivering significant real-world benefits. Attendees will gain insight from a broad range of stakeholder perspectives, demonstrating how transformative technologies can help organisations stay ahead of the Analogue to Digital deadline while enhancing service delivery, improving operational outcomes, and enabling safer, more effective support for residents to age in place.
Session Speakers:
Beyond the Tech: Workforce Strategies That Turn Innovation into Everyday Care
Technology only becomes part of everyday care when the workforce has the confidence, clarity and skills to use it well. This session explores what it takes to move beyond short-term pilots and build a workforce capable of delivering sustainable Technology Enabled Care in practice.
Click for further information
Beyond the Tech: Workforce Strategies That Turn Innovation into Everyday Care
Technology only becomes part of everyday care when the workforce has the confidence, clarity and skills to use it well. This session explores what it takes to move beyond short-term pilots and build a workforce capable of delivering sustainable Technology Enabled Care in practice.
Drawing on learning from the Skills for Care Impact Fund, wider workforce strategy and recent insight from Policy Connect, the session will highlight how organisations are strengthening workforce foundations across the sector. It will also explore the emerging care technologist role, offering practical insight into how new responsibilities can be introduced with clear intent and effective support.
Alongside this, we will share learning from TSA’s Virtual Home and related workforce programmes, demonstrating how targeted workforce development directly supports service quality, adoption and long-term sustainability. Attendees will leave with practical approaches, lessons learned and examples they can apply within their own organisations.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
From Delivery to Demonstrable Value: Simplifying TEC Benefits Realisation
Click for further information
ZONE 2: Knowledge & Networking
Protecting the Most Vulnerable: Fire Detection Requirement for Housing
Click for further information
ZONE 1: Knowledge & Networking
From Delivery to Demonstrable Value: Simplifying TEC Benefits Realisation
Delivering Technology Enabled Care is only part of the challenge. For local authorities, demonstrating measurable benefits is essential to sustain investment, build confidence, and move beyond pilot delivery. Too often, benefits realisation relies on manual processes, fragmented data, and retrospective reporting, limiting its impact.
This session will explore why we collectively need to shift from claims that aren’t reflected in the bottom-line to using believable local-authority published evidence using standardised methodology with local costs. Transparency builds much-needed trust so that we can collectively shift efforts and focus from pilots and calculating benefits to scale deployment and service models that realise benefits.
Session Speakers:
ZONE 2: Knowledge & Networking
Protecting the Most Vulnerable: Fire Detection Requirement for Housing
There are many factors that increase fire risk in housing to above the norm, including complications arising from getting older or having some form of disability. This session explores how comprehensive LD1 fire detection systems, aligned with BS 5839-6 and NFCC recommendations, provide early warning and save lives. We’ll discuss the distinction between sheltered and supported housing, upgrading legacy systems, mitigating nuisance alarms, and linking detection to telecare monitoring services. Special focus will be given to inclusive solutions such as vibrating pads and visual alarms for deaf residents. Attendees will leave with a clearer strategy for specifying, upgrading and managing compliant, connected fire safety systems that truly protect vulnerable communities.
Session Speakers:
Confidence, Capability and Co-Design Across Systems and Communities
Leading change across a system means balancing pace with safety while keeping communities engaged and informed along the way. This plenary explores how confidence and capability are built at every level, from strategy and governance through to frontline delivery.
Click for further Information
Confidence, Capability and Co-Design Across Systems and Communities
Leading change across a system means balancing pace with safety while keeping communities engaged and informed along the way. This plenary explores how confidence and capability are built at every level, from strategy and governance through to frontline delivery. It places co-design at the centre, reflecting the importance of people and communities shaping support in ways that make sense in their own lives. The conversation also looks at workforce enablement and digital upskilling, recognising how central these are to long term stability.
Operational Excellence in Practice
For those responsible for keeping TEC services running reliably, the underlying technologies need to be resilient and supportive of operational best practice. This session focuses on the practical foundations for digitally-enabled TEC services, including interoperability, resilience and cyber security.
Click for further information
Operational Excellence in Practice
For those responsible for keeping TEC services running reliably, the underlying technologies need to be resilient and supportive of operational best practice. This session focuses on the practical foundations for digitally-enabled TEC services, including interoperability, resilience and cyber security. It looks at how guidance, standards and education bring technology and services together in day-to-day practice, shaping risk management and building confidence across organisations. The conversation stays close to operational reality, exploring what makes TEC services and technology trustworthy in a digital world, what reduces pressure on teams, and where support has the greatest impact. Delegates will leave with a clearer understanding of how this work connects to their own services, and how they can stay engaged as these priorities continue to develop.
Sustaining progress, scaling impact – insights from the TEC Outlook 2026 report
Join TSA and PA at ITEC for the launch of the TEC Outlook 2026 report. This session reveals the latest findings and highlights where real TEC service progress is taking shape.
Click for further information
Sustaining progress, scaling impact – insights from the TEC Outlook 2026 report
Join TSA and PA at ITEC for the launch of the TEC Outlook 2026 report. This session reveals the latest findings and highlights where real TEC service progress is taking shape.
Drawing on insight from senior leaders in adult social care from one in 3 councils across the UK, it shows a sector that wants to move with pace and learn from places achieving stronger outcomes with TEC.
You will hear directly from some of the councils that are leading the way and see how their work offers a practical route forward. This is your chance to explore these bright spots and consider how your Council can seize the same opportunity.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Consumers and Technology in the US: The role of the Connected Health & Safety Association
Click for further information
ZONE 2: Knowledge & Networking
Designing Roles That Deliver: Technology, Trust and Workforce Stability
Click for further information
ZONE 1: Knowledge & Networking
Consumers and Technology in the US: The role of the Connected Health & Safety Association
With digital health becoming a standard worldwide, classic care models are constantly being replaced with innovative solutions. In this session, we will discuss how the Connected Health & Safety Association has aimed to stay ahead of the expectations of consumers and the constraints of the US healthcare system.
Session Speakers:
ZONE 2: Knowledge & Networking
Designing Roles That Deliver: Technology, Trust and Workforce Stability
As services adapt to growing demand and increasing use of technology, there is a clear need to shape a workforce that is confident, purposeful and fit for the future. This session reflects briefly on the wider workforce challenge and the importance of moving with intent when designing roles that support stability, trust and effective use of technology in people’s homes.
It will then use the Care Technologist role as a practical exemplar. Drawing on real service experience, the discussion will explore how the role is being introduced, what helps it embed well and how clarity of remit, training and support influence the strengthening of teams and outcomes.
Delegates will leave with a clearer sense of how purposeful role design can contribute to workforce stability, improve outcomes for people at home and help services adapt to technological change without losing sight of relationships and trust. The session will provide practical reflections on how the Care Technologist role fits within the wider workforce picture when implemented with intention and care, and what this signals for future workforce development across the sector.
Session Speakers:
View 3 streams of content and presentation below >> Main Auditorium, Innovation Stage, Knowledge & Networking
Click on each session to view details and speaker information, which will help you navigate and plan your time with us at ITEC
Connected Living: Enhancing Independence and Wellbeing
Housing is where much of technology enabled care is experienced day to day, and this opening session looks honestly at how that plays out in practice.
Click for further information
Connected Living: Enhancing Independence and Wellbeing
Housing is where much of technology enabled care is experienced day to day, and this opening session looks honestly at how that plays out in practice. It explores where housing associations currently stand on digital switchover, what has moved forward, and where uncertainty is still holding things back. The conversation brings together national context, TSA’s view of the sector, and the experiences of large providers working within real financial and operational limits. It also reflects on the particular challenges of introducing TEC into sheltered and supported housing, where relationships and trust matter deeply. Delegates will leave with a clearer sense of the housing landscape and the support that will be needed to move confidently through the next phase.
The International TEC Evolution: Inspiring Practices that Build Stronger, Smarter Communities
Looking beyond the UK can be useful when it helps make sense of challenges closer to home. This plenary draws on experience from the USA and Catalunya to explore how different systems approach integration, funding and partnership, and how those choices shape outcomes for people and communities.
Click for further Information
The International TEC Evolution: Inspiring Practices that Build Stronger, Smarter Communities
Looking beyond the UK can be useful when it helps make sense of challenges closer to home. This plenary draws on experience from the USA and Catalunya to explore how different systems approach integration, funding and partnership, and how those choices shape outcomes for people and communities. It looks closely at the ADMIT programme and the way health and care services have been brought together at scale, alongside emerging trends in the US market. The focus stays on learning that can travel, rather than comparison for its own sake. Delegates will be encouraged to reflect on what might translate well, what would need adapting, and how international practice can inform local decisions in practical, grounded ways.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Embedding Device Management Processes in TEC Operational Practice
Click for further information
ZONE 2: Knowledge & Networking
Sustaining progress, scaling impact – sharing learnings from the TEC Outlook 2026 report
Click for further information
ZONE 1: Knowledge & Networking
Embedding Device Management Processes in TEC Operational Practice
This session outlines practical recommendations on how TEC services can utilise Device Management Platforms (DMPs) to improve operational efficiency, oversight, and service reliability. The session will also explore how alerts can be set up to Alarm Receiving Centre platforms as an additional function or as an alternative It will explore how embedding DMPs and/or monitoring alerts into day-to-day workflows can enhance device monitoring, strengthen service resilience, and enable more proactive delivery models.
Participants will also hear directly from TEC providers, including Medequip Connect, who will share how they have developed internal guidance and robust monitoring processes to support effective DMP management in practice.
Session Speakers:
ZONE 2: Knowledge & Networking
Sustaining progress, scaling impact – sharing learnings from the TEC Outlook 2026 report
Please join TSA and PA for a Knowledge and Networking session that will give you space to dig into the themes behind the TEC Outlook 2026 report.
This is a chance to speak directly with peers, compare local experiences, and explore what the findings mean for your own challenges. The discussion will look at the barriers councils face, the skills and confidence needed to move faster, and the practical lessons from places already making TEC work.
With a more conversational feel, this session helps you test ideas, ask questions, and build connections that can support your next steps.
Session Speakers:
International TEC in Action: Practical Insights for Building Stronger, Smarter Communities
Building on the international perspective from earlier in the day, this session looks closely at the ADMIT programme in Catalunya and the work behind bringing health and social care together in practice.
Click for further information
International TEC in Action: Practical Insights for Building Stronger, Smarter Communities
Building on the international perspective from earlier in the day, this session looks closely at the ADMIT programme in Catalunya and the work behind bringing health and social care together in practice. This session will focus on the top 10 implementation learnings and mistakes after 18 months of implementation of one of the most ambitious integrated care project to date in Catalonia (Spain)
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Virtual Care in Practice: Scaling Support, Outcomes and Independence
Click for further information
ZONE 2: Knowledge & Networking
Innovations Shaping the Future of TEC
Click for further information
ZONE 1: Knowledge & Networking
Virtual Care in Practice: Scaling Support, Outcomes and Independence
Virtual care is increasingly discussed across health and social care, yet many organisations remain unclear about what it looks like in practice and how it can be delivered safely at scale. Jointly led by Alcove and Coventry City Council, the Knowledge & Networking Session will explore how virtual care models can support independence, improve outcomes, and relieve pressure on traditional services through a blend of human support, simple technology, and responsible use of AI. Drawing on live, commissioned services delivering virtual care at scale, the session will share practical insights, challenges, and lessons learned. Attendees will have the opportunity for discussion and collaboration on where virtual care could add value locally and explore how pilot approaches can be used to test and learn in real-world settings.
Session Speakers:
ZONE 2: Knowledge & Networking
Innovations Shaping the Future of TEC
Ideas and tools are emerging across the sector all the time, but understanding which ones are worth attention takes time and judgement. This session creates space to look at innovations that are beginning to shape the next phase of technology enabled care. It explores how approaches are being tested, what problems they are trying to solve, and what questions still need answering before wider adoption makes sense. The focus stays on learning rather than prediction, helping delegates think clearly about opportunity and risk. Those attending will leave with a better sense of how innovation develops in practice and how to engage with it in a thoughtful, measured way.
Session Speakers:
Data-Driven Care and Support : Using AI and Data to Enrich Lives and Support Independence
This session will explore how artificial intelligence and data can meaningfully enhance care when built on strong foundations.
Click for further information
Data-Driven Care and Support : Using AI and Data to Enrich Lives and Support Independence
This session will explore how artificial intelligence and data can meaningfully enhance care when built on strong foundations. We will examine the essential systems, skills and governance required to use data responsibly, alongside the ethical considerations that come with greater transparency and visibility. Speakers will share insights from the University of Oxford generative AI project, highlight innovative real-world applications, and outline potential risks to watch for. Delegates will leave with practical insight into using AI thoughtfully to strengthen trust, independence and person-centred support.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Admit (Catalan Tech platform) – Getting into the tech details together
Click for further information
ZONE 2: Knowledge & Networking
Practical Commissioning for TEC Services
Click for further information
ZONE 1: Knowledge & Networking
Admit (Catalan Tech platform) – Getting into the tech details together
Interactive session to get into the actual details of the tech product, answer any questions of the audience to unpack the tech product behind one of the nost ambitious projects in history of Catalonia (Spain)
Session Speakers:
ZONE 2: Knowledge & Networking
Practical Commissioning for TEC Services
Commissioning and procurement decisions shape services long after contracts are signed, often in ways that are hard to unwind. This session looks at how specifications, market engagement and contract management influence quality, flexibility and innovation over time. It explores the practical challenges commissioners and providers face when trying to balance value, stability and responsiveness. The conversation also reflects on the importance of trust and clarity in building productive relationships, particularly in complex and fast-moving environments. Designed as a working session, it offers grounded insight for those involved in purchasing and governance, helping them think more confidently about how procurement can support strong, sustainable TEC delivery.
Session Speakers:
Evidence and Impact of Technology Enabled Care
This session will showcasing how organisations are bringing critical services together to create efficiencies and streamline operational processes.
Click for further information
Evidence and Impact of Technology Enabled Care
As Technology Enabled Care becomes increasingly central to service delivery, demonstrating real impact is more important than ever. This session will explore the latest evidence on outcomes, cost-effectiveness and system-wide benefits, alongside practical examples from across the sector. Join us to examine what works, how impact is measured, and how robust evidence can strengthen commissioning decisions and future service design.
Connected Living: Enhancing Independence and Wellbeing
Housing is where much of technology enabled care is experienced day to day, and this opening session looks honestly at how that plays out in practice.
Click for further information
Connected Living: Enhancing Independence and Wellbeing
Housing is where much of technology enabled care is experienced day to day, and this opening session looks honestly at how that plays out in practice. It explores where housing associations currently stand on digital switchover, what has moved forward, and where uncertainty is still holding things back. The conversation brings together national context, TSA’s view of the sector, and the experiences of large providers working within real financial and operational limits. It also reflects on the particular challenges of introducing TEC into sheltered and supported housing, where relationships and trust matter deeply. Delegates will leave with a clearer sense of the housing landscape and the support that will be needed to move confidently through the next phase.
The International TEC Evolution: Inspiring Practices that Build Stronger, Smarter Communities
Looking beyond the UK can be useful when it helps make sense of challenges closer to home. This plenary draws on experience from the USA and Catalunya to explore how different systems approach integration, funding and partnership, and how those choices shape outcomes for people and communities.
Click for further Information
The International TEC Evolution: Inspiring Practices that Build Stronger, Smarter Communities
Looking beyond the UK can be useful when it helps make sense of challenges closer to home. This plenary draws on experience from the USA and Catalunya to explore how different systems approach integration, funding and partnership, and how those choices shape outcomes for people and communities. It looks closely at the ADMIT programme and the way health and care services have been brought together at scale, alongside emerging trends in the US market. The focus stays on learning that can travel, rather than comparison for its own sake. Delegates will be encouraged to reflect on what might translate well, what would need adapting, and how international practice can inform local decisions in practical, grounded ways.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Embedding Device Management Processes in TEC Operational Practice
Click for further information
ZONE 2: Knowledge & Networking
Sustaining progress, scaling impact – sharing learnings from the TEC Outlook 2026 report
Click for further information
ZONE 1: Knowledge & Networking
Embedding Device Management Processes in TEC Operational Practice
This session outlines practical recommendations on how TEC services can utilise Device Management Platforms (DMPs) to improve operational efficiency, oversight, and service reliability. The session will also explore how alerts can be set up to Alarm Receiving Centre platforms as an additional function or as an alternative It will explore how embedding DMPs and/or monitoring alerts into day-to-day workflows can enhance device monitoring, strengthen service resilience, and enable more proactive delivery models.
Participants will also hear directly from TEC providers, including Medequip Connect, who will share how they have developed internal guidance and robust monitoring processes to support effective DMP management in practice.
Session Speakers:
ZONE 2: Knowledge & Networking
Sustaining progress, scaling impact – sharing learnings from the TEC Outlook 2026 report
Please join TSA and PA for a Knowledge and Networking session that will give you space to dig into the themes behind the TEC Outlook 2026 report.
This is a chance to speak directly with peers, compare local experiences, and explore what the findings mean for your own challenges. The discussion will look at the barriers councils face, the skills and confidence needed to move faster, and the practical lessons from places already making TEC work.
With a more conversational feel, this session helps you test ideas, ask questions, and build connections that can support your next steps.
Session Speakers:
International TEC in Action: Practical Insights for Building Stronger, Smarter Communities
Building on the international perspective from earlier in the day, this session looks closely at the ADMIT programme in Catalunya and the work behind bringing health and social care together in practice.
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International TEC in Action: Practical Insights for Building Stronger, Smarter Communities
Building on the international perspective from earlier in the day, this session looks closely at the ADMIT programme in Catalunya and the work behind bringing health and social care together in practice. This session will focus on the top 10 implementation learnings and mistakes after 18 months of implementation of one of the most ambitious integrated care project to date in Catalonia (Spain)
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Virtual Care in Practice: Scaling Support, Outcomes and Independence
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ZONE 2: Knowledge & Networking
Innovations Shaping the Future of TEC
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ZONE 1: Knowledge & Networking
Virtual Care in Practice: Scaling Support, Outcomes and Independence
Virtual care is increasingly discussed across health and social care, yet many organisations remain unclear about what it looks like in practice and how it can be delivered safely at scale. Jointly led by Alcove and Coventry City Council, the Knowledge & Networking Session will explore how virtual care models can support independence, improve outcomes, and relieve pressure on traditional services through a blend of human support, simple technology, and responsible use of AI. Drawing on live, commissioned services delivering virtual care at scale, the session will share practical insights, challenges, and lessons learned. Attendees will have the opportunity for discussion and collaboration on where virtual care could add value locally and explore how pilot approaches can be used to test and learn in real-world settings.
Session Speakers:
ZONE 2: Knowledge & Networking
Innovations Shaping the Future of TEC
Ideas and tools are emerging across the sector all the time, but understanding which ones are worth attention takes time and judgement. This session creates space to look at innovations that are beginning to shape the next phase of technology enabled care. It explores how approaches are being tested, what problems they are trying to solve, and what questions still need answering before wider adoption makes sense. The focus stays on learning rather than prediction, helping delegates think clearly about opportunity and risk. Those attending will leave with a better sense of how innovation develops in practice and how to engage with it in a thoughtful, measured way.
Session Speakers:
Data-Driven Care and Support : Using AI and Data to Enrich Lives and Support Independence
This session will explore how artificial intelligence and data can meaningfully enhance care when built on strong foundations.
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Data-Driven Care and Support : Using AI and Data to Enrich Lives and Support Independence
This session will explore how artificial intelligence and data can meaningfully enhance care when built on strong foundations. We will examine the essential systems, skills and governance required to use data responsibly, alongside the ethical considerations that come with greater transparency and visibility. Speakers will share insights from the University of Oxford generative AI project, highlight innovative real-world applications, and outline potential risks to watch for. Delegates will leave with practical insight into using AI thoughtfully to strengthen trust, independence and person-centred support.
Choose one of two topic-based informal sessions with sector experts who will give you the insights and know-how to build out and deliver an outcomes focused TEC service:
ZONE 1: Knowledge & Networking
Admit (Catalan Tech platform) – Getting into the tech details together
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ZONE 2: Knowledge & Networking
Practical Commissioning for TEC Services
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ZONE 1: Knowledge & Networking
Admit (Catalan Tech platform) – Getting into the tech details together
Interactive session to get into the actual details of the tech product, answer any questions of the audience to unpack the tech product behind one of the nost ambitious projects in history of Catalonia (Spain)
Session Speakers:
ZONE 2: Knowledge & Networking
Practical Commissioning for TEC Services
Commissioning and procurement decisions shape services long after contracts are signed, often in ways that are hard to unwind. This session looks at how specifications, market engagement and contract management influence quality, flexibility and innovation over time. It explores the practical challenges commissioners and providers face when trying to balance value, stability and responsiveness. The conversation also reflects on the importance of trust and clarity in building productive relationships, particularly in complex and fast-moving environments. Designed as a working session, it offers grounded insight for those involved in purchasing and governance, helping them think more confidently about how procurement can support strong, sustainable TEC delivery.
Session Speakers:
Evidence and Impact of Technology Enabled Care
This session will showcasing how organisations are bringing critical services together to create efficiencies and streamline operational processes.
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Evidence and Impact of Technology Enabled Care
As Technology Enabled Care becomes increasingly central to service delivery, demonstrating real impact is more important than ever. This session will explore the latest evidence on outcomes, cost-effectiveness and system-wide benefits, alongside practical examples from across the sector. Join us to examine what works, how impact is measured, and how robust evidence can strengthen commissioning decisions and future service design.
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