VIEW THE CONFERENCE PROGRAMME BELOW
Additional session information and speakers will be added once confirmed

ZONE 1: Knowledge & Networking 

Greater independence and choice within Learning Disability and Autism support
Local authorities are facing increasing pressure on budgets, with Learning Disabilities being a significant area of spend, but also an excellent opportunity to delivery more outcomes focused support, enabled by technology to support people to grow their independence in their own homes and communities.
This session aims to hear from services and commissioners on successes, lessons learnt, challenges to adoption and will support attendees to take away tangible actions that can assist services in delivering better outcomes across an all-age approach.

Session Speakers :

• Charlotte Downing, Membership and Engagement Manager, TSA
• Helen Cottrell, Senior Assistive Technology and Sensory Impairment Officer, Telford & Wrekin Council

ZONE 2: Knowledge & Networking 

How a Rural Centre of Excellence is Delivering Digital Transformation and Integration Across the Care Continuum
Discover how the £5M UK government-funded Rural Centre of Excellence (RCE) R&D programme is revolutionizing digital health and care in the Moray region. This initiative integrates cutting-edge digital solutions across the care continuum, addressing key themes from this year’s ITEC conference.

Explore the smart service directory and personal data store developed and used across our 5 living labs, empowering citizens to manage their health and care needs effectively. Learn how these tools connect citizens to the right services at the right time, reducing the need to repeat their story, overcoming data silos, and making holistic, up-to-date information available to services. Dive into our AI-driven R&D pathway that supports telecare services to move to a proactive and preventative TEC service as part of their analogue to digital migration.

RCE won the ITEC ‘Up and Coming Innovation’ award last year and is now attracting significant international interest. Find out how your service or company can benefit from and contribute to this transformative R&D programme as it scales beyond Moray.

Session Speakers:

• Marie Simpson, Programme Manager for DHI’s Rural Centre of Excellence
• Janette Hughes, Director of Planning and Performance, DHI (TBC)

ZONE 1: Knowledge & Networking 

Technology Enabled Care: Enabling new models of care
Pressure continues to increase in the care sector. Funding remains static, whilst the demands are growing. There are increasing challenges in attracting and retaining staff meeting digital expectations and the continued need to deliver high quality, compliant care.

Technology plays an important role in supporting people to live longer, healthier, independent lives both at home and in their communities. We will be discussing how technology can enable a personalised approach to care provision, which can drive new models. We will look at how technology can evidence care outcomes through joining up data as driving proactive and actionable care insights.

In the session we will explore how a hybrid care approach is the direction of travel.  We will discuss how digital solutions can help support some of the challenges faced today and create the foundations for future growth.

Session Speakers:

• Alex Nash, Head of Strategy, TEC, Access Group
• Adam Chamberlain, Strategy Director and GC, Orchid Group
• William Flint, Director, Bluebird Care

ZONE 2: Knowledge & Networking 

Beyond Ambition: Making TEC Work Where It Matters Most for Councils
This session dives into the insight shared in the morning, where we will share the findings from the 2025 Survey of Senior Leaders in Adult Social Care by PA Consulting and TSA.

This interactive session goes beyond the headlines, spotlighting real-world success stories and practical steps to accelerate TEC adoption to meet the Council’s priorities. Join us to challenge the status quo, hear from councils making bold moves, and leave with tangible actions to drive TEC forward—fast.

Session Speakers:

• Nathan Downing, Director of Consultancy Services, TSA
• Lesley Grant, Care Technology Expert, PA Consulting

ZONE 1: Knowledge & Networking 

Delivering Proactive and preventative Services at Scale
This session focuses on how to deliver Proactive & Preventative TEC at scale including how to transform services to this approach. Featuring effective assessing, delivery of proactive alert monitoring, and how responder services play a key role in supporting better outcomes through Proactive & Preventative TEC.

The Access Group will share how their equipment and platform support adoption of the service at scale.

A commissioning view is also included, setting out the how London Borough of Sutton embarked upon successful commissioning of the service at scale.

Session Speakers:

• Nathan Downing, Director of Consultancy Services, TSA
• Rupert Lawrence, Head of Medequip Connect
• Nerys Hebdon, Head of TEC Customer Enablement, Access Group
• Bradley Coupar, Tech Enabled Care Manager (Social Worker), London Borough of Sutton

ZONE 2: Knowledge & Networking 

Analogue to Digital Migration: The Principles to deliver a safe transition
As the telecare landscape evolves, partnerships have never been more critical. Working collaboratively, TSA & Virgin Media O2 have been involved in delivering a successful trial with Stockport based CareCall, with another trial underway with Cardiff Council.

Within the session, hear how a range of principles have been developed that demonstrates how partnerships are key to ensuring that the transition from analogue to digital for telecare services are smooth and effective.

Session Speakers:

• Charlotte Findlay, Head of Membership Services, TSA (Session Co-Chair)
• Tim Mulrey, Business Strategy & Transformation, TSA (Session Co-Chair)
• Eva Holt, Head of Independent Living, Stockport homes (Carecall)
• Michelle Orfanoudakis, Implementation and Delivery Manager, Cardiff Council
• Laura Pattinson, VM02